CAI

IT Applications Analyst

CAI

full-time

Posted on:

Location Type: Office

Location: Limerick • 🇮🇪 Ireland

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Job Level

Mid-LevelSenior

Tech Stack

SDLC

About the role

  • Collaborate with business users and internal stakeholders to collect requirements, assess improvement opportunities, and implement approved system changes.
  • Serve as the primary technical contact and subject matter expert for assigned applications and related projects.
  • Create and maintain technical documentation, including detailed design specifications, configuration plans, testing protocols, and system summaries.
  • Develop and adjust reports and dashboards to support operational and compliance requirements.
  • Oversee the change-control process for IT applications, ensuring that modifications meet established quality and regulatory standards.
  • Coordinate closely with validation and quality teams to support system testing and ensure adherence to the software development life cycle (SDLC).
  • Mentor junior team members, provide application training, and share best practices across the IT department.
  • Manage application security, including user access controls, periodic audits, and data integrity reviews.
  • Provide advanced troubleshooting and technical support for end users, resolving issues at the application or server level.
  • Prioritize daily activities for IT team members to ensure efficient resolution of application-related issues.
  • Maintain accurate training records and ensure compliance with internal procedures.
  • Contribute to continuous improvement initiatives and take on additional tasks as required.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related discipline, or equivalent experience.
  • At least 5 years of hands-on experience supporting or implementing enterprise IT applications.
  • Demonstrated project management skills; professional certifications are a plus.
  • Strong understanding of SDLC methodologies, IT change management, and system validation practices.
  • Excellent analytical, organizational, and communication skills.
  • Ability to work independently and within a team environment.
  • Must be able to commit to a minimum 40-hour work week, with flexibility to meet project needs.
  • Willingness and ability to travel to client sites as required.
  • Must be eligible to work in the EU without the need for visa sponsorship, now or in the future.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SDLCproject managementapplication securitytroubleshootingreport developmentdashboard creationtechnical documentationchange managementsystem validationdata integrity
Soft skills
analytical skillsorganizational skillscommunication skillsmentoringcollaborationindependenceteamworkflexibilityproblem-solvingcontinuous improvement