CAI

Associate Product Manager

CAI

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $85,000 - $105,000 per year

About the role

  • Manage tasks and activities associated with digital product roadmap initiatives.
  • Break down roadmap epics into actionable tasks, track timelines and dependencies, and manage delivery progress.
  • Coordinate cross-functional contributors including development, marketing, sales, and operations.
  • Identify risks, escalate issues appropriately, and drive resolution.
  • Ensure deliverables meet defined scope, timeline, and quality expectations.
  • Manage CAI regions as an internal account.
  • Manage intake, prioritization, and tracking of regional requirements, requests, and support needs.
  • Coordinate resources to deliver solutions, ensuring alignment with overall product strategy and roadmap priorities.
  • Maintain transparency with regional leaders regarding status, trade-offs, and timelines.
  • Participate in stakeholder meetings to gather requirements, define business needs, and document outcomes.
  • Facilitate requirements gathering sessions and contribute to solution design discussions.
  • Develop process maps, user workflows, and functional documentation as needed.
  • Manage meeting actions, decisions, and follow-ups to ensure accountability and execution.
  • Manage execution of marketing deliverables associated with product launches and updates.
  • Develop and maintain marketing collateral, product one-pagers, pitch decks, and sales support content.
  • Support go-to-market activities in coordination with product and commercial leadership.
  • Assist in creating value messaging aligned with regional and market needs.
  • Support development and ongoing updates of user training materials and sales enablement resources for the digital portfolio.
  • Coordinate training sessions and ensure materials reflect current product capabilities.
  • Collect feedback from users and sales teams to continuously improve enablement materials.
  • Maintain Knowledge Management libraries as part of the Digital Community of Practice.
  • Track digital product opportunities, proposals, and active delivery projects.
  • Maintain reporting dashboards and summary metrics for leadership visibility.
  • Support pipeline management and ensure alignment between product availability and sales commitments.

Requirements

  • Bachelor’s degree in Business, Engineering, Life Sciences, Information Systems, or related field.
  • 3–5 years of experience in product operations, project management, account management, customer support or related discipline.
  • Demonstrated ability to independently manage multiple concurrent initiatives.
  • Experience coordinating cross-functional teams without formal authority.
  • Strong organizational and follow-through skills.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office tools, Sharepoint, Teams
Benefits
  • Comprehensive Health Insurance coverage
  • 24 days of Paid Time Off
  • ESOP/401K - 15% Company Contribution (US Only)
  • Company paid Life Insurance
  • Company paid Long Term Disability
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product operationsproject managementaccount managementcustomer supportrequirements gatheringprocess mappinguser workflowsfunctional documentationpipeline managementdigital product tracking
Soft Skills
organizational skillsfollow-through skillscommunication skillscross-functional coordinationrisk identificationissue escalationstakeholder engagementaccountabilityproblem-solvingtraining facilitation
Certifications
Bachelor’s degree in BusinessBachelor’s degree in EngineeringBachelor’s degree in Life SciencesBachelor’s degree in Information Systems