HR Generalist
CAI Software, LLC
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Maintain and update HR systems, databases, trackers, and shared platforms, ensuring data accuracy and compliance
- Manage relationships with third-party vendors (e.g., payroll providers, pension schemes, company cars, occupational health, benefits platforms, visa providers)
- Support onboarding and offboarding processes, including documentation and employee lifecycle administration
- Prepare employee correspondence, including contractual changes and HR letters
- Manage the EMEA HR inbox, ensuring timely and accurate responses, appropriate prioritisation, and escalation where required
- Coordinate and manage payroll processes across the UK, France, Germany, the Netherlands, and Belgium
- Act as the first point of contact for payroll-related queries (e.g., salary, deductions, benefits, holidays)
- Liaise with external payroll providers to ensure accurate and timely payroll delivery
- Validate payroll data, track changes, and ensure compliance with local legislation
- Provide first-line support and guidance to managers and employees on HR policies and procedures
- Assist in handling employee relations matters, including grievances, disciplinary cases, and investigations
Requirements
- Proven experience in an HR Generalist or HR Operations role within EMEA
- Experience working in a global, fast-paced, and dynamic business environment
- Experience managing or supporting multi-country payroll processes
- Exposure to Employee Relations case support (e.g., disciplinary, grievance)
- Strong knowledge of HR processes and procedures
- Excellent interpersonal and communication skills, with the ability to build relationships at all levels
- Strong organisational skills with the ability to manage multiple priorities independently
- Data-driven mindset with the ability to analyse and interpret HR metrics
- High level of accuracy and attention to detail
Benefits
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR systemsdatabasespayroll processesemployee lifecycle administrationdata analysiscomplianceHR policiesemployee relationsgrievance handlingdisciplinary case support
Soft Skills
interpersonal skillscommunication skillsorganisational skillsrelationship buildingattention to detaildata-driven mindsetability to manage multiple prioritiesfirst-line supporttimely responseescalation management