HR Generalist

CAI Software, LLC

. Maintain and update HR systems, databases, trackers, and shared platforms, ensuring data accuracy and compliance .

Posted 3/31/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maintain and update HR systems, databases, trackers, and shared platforms, ensuring data accuracy and compliance
Manage relationships with third-party vendors (e.g., payroll providers, pension schemes, company cars, occupational health, benefits platforms, visa providers)
Support onboarding and offboarding processes, including documentation and employee lifecycle administration
Prepare employee correspondence, including contractual changes and HR letters
Manage the EMEA HR inbox, ensuring timely and accurate responses, appropriate prioritisation, and escalation where required
Coordinate and manage payroll processes across the UK, France, Germany, the Netherlands, and Belgium
Act as the first point of contact for payroll-related queries (e.g., salary, deductions, benefits, holidays)
Liaise with external payroll providers to ensure accurate and timely payroll delivery
Validate payroll data, track changes, and ensure compliance with local legislation
Provide first-line support and guidance to managers and employees on HR policies and procedures
Assist in handling employee relations matters, including grievances, disciplinary cases, and investigations

Requirements

What you’ll need

Proven experience in an HR Generalist or HR Operations role within EMEA
Experience working in a global, fast-paced, and dynamic business environment
Experience managing or supporting multi-country payroll processes
Exposure to Employee Relations case support (e.g., disciplinary, grievance)
Strong knowledge of HR processes and procedures
Excellent interpersonal and communication skills, with the ability to build relationships at all levels
Strong organisational skills with the ability to manage multiple priorities independently
Data-driven mindset with the ability to analyse and interpret HR metrics
High level of accuracy and attention to detail

Benefits

Comp & perks

Flexible working hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HR systemsdatabasespayroll processesemployee lifecycle administrationdata analysiscomplianceHR policiesemployee relationsgrievance handlingdisciplinary case support

Soft Skills

interpersonal skillscommunication skillsorganisational skillsrelationship buildingattention to detaildata-driven mindsetability to manage multiple prioritiesfirst-line supporttimely responseescalation management