Caesars Entertainment

Digital Product Owner II

Caesars Entertainment

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

AWS

About the role

  • Develop and deliver Caesars Entertainment AI Powered Customer Care experiences
  • Collaborate with leadership, stakeholders, and your team to define and build a shared understanding of Features/Epics, Customer Journey Maps, User Story Maps, User Stories, and Wireframes
  • Be accountable for the successful launch of digital product capabilities from ideation through implementation
  • Ensure teams adhere to the consistent application of design and code libraries for efficient and scalable development
  • Collaborate in the Lean Product Management community of practice
  • Manage product launches and rollouts, ensuring success and alignment with business objectives
  • Develop and maintain product documentation, including user guides, release notes, training documentation, and specifications
  • Line Manager for the technical product team consisting of Engineers, system administrators, and a Scrum master

Requirements

  • Minimum of 5-7 years in a digital product, design, or engineering role, within an agile team
  • Certified Scrum Product Owner certification (CSPO®)
  • Bachelor’s degree
  • Experience working in teams/organizations that bring high quality digital products to market
  • Demonstrable portfolio of products and customer journeys in market
  • Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information
  • Demonstrated ability to adapt to changing business priorities
  • Deep curiosity in emerging digital trends and ability to translate into friction-less customer experiences
  • Proactive work ethic
  • Experience with Amazon Web Services, primarily AWS Connect, Bedrock, and Pinpoint, or similar CRM Service platforms.
  • Experience with Atlassian® Application Lifecycle Management tools (Jira®, Confluence®, etc.)
  • Experience with Generative Chat, Conversational Chat, and/or chatbot platforms.
  • Prior programming experience and an understanding of the technical complexities of software development
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
digital product managementagile methodologiesproduct documentationuser story mappingwireframingprogrammingcustomer journey mappingdesign librariesproduct launch managementtechnical complexity understanding
Soft Skills
communication skillsadaptabilityproactive work ethiccollaborationleadershippresentation skillsstakeholder managementcuriosityproblem-solvingteam management
Certifications
Certified Scrum Product Owner (CSPO)Bachelor's degree