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About the role
Key responsibilities & impact- Provide and send manuals to suppliers via email, phone and WhatsApp to clarify doubts and guide required procedures.
- Register products, issue and receive purchase orders, and subsequently track them using the system-generated code. Extract and send orders to suppliers and confirm receipt via email to ensure the purchase is completed.
- Generate and validate label files in the system for sending to suppliers to ensure product identification in stores.
- Request samples from Quality Control via email, phone or WhatsApp for approval by the product and quality teams. Monitor, approve and follow up on samples in the Supplier Portal to release scheduling.
- Follow up on scheduled order deliveries via email, phone or WhatsApp to ensure on-time delivery. Control order and delivery status through follow-ups, cancel schedules when necessary and coordinate with the distribution center (DC) to complete the process.
- Maintain contact with suppliers to correct and modify orders/products in the system, and liaise with DCs to clarify delivery discrepancies via email, phone or WhatsApp.
- Monitor receipt of samples from suppliers and Quality Control for showroom organization and control. Inform suppliers daily of approved and rejected samples with comments via email, phone or WhatsApp to ensure timely delivery. Issue sample identification sheets using Excel files to identify and track product aging.
- Ensure completion of mega-line sheets and catalogs using spreadsheets for presentations.
- Assist the Style department in sorting samples for photos and catalogs.
- Complete campaign descriptions by gathering information such as sales, product, description and size range for the marketing team.
- Collect and return samples to suppliers after the campaign period, requesting pickup for cleaning and preparation of new samples.
- Organize physical folders for portfolios and receipts to control draft orders for delivery tracking. Assist the Product Manager as needed by issuing drafts required to secure purchases. Prepare drafts of received orders and separate them for audit control when requested. Discard drafts older than one year to maintain file cleanliness.
- Send pattern/modeling information to suppliers via email, phone or WhatsApp for sample approval. List donated sample items in spreadsheets for audit control.
- Assist stores by providing support and clarifying questions to help ensure successful sales.
Requirements
What you’ll need- Education: Completed high school. Ideally enrolled in a university or technical program in Fashion, Business Administration or Finance.
- Experience: Minimum 6 months in retail preferred.
- Computer skills: Basic Microsoft Office.
- Technical competencies: Negotiation of deadlines, focus on internal and external customers, and knowledge of the retail market.
- Behavioral competencies: Interpersonal skills, communication, agility and organization.
- Mandatory training: Company internal processes and procedures.
Benefits
Comp & perks- Health insurance
- Dental insurance
- Transportation allowance
- Meal allowance
- PLR (Profit-sharing, according to internal policy)
- Birthday day off
- Employee discount on Caedu products
- Educational partnerships
- Partnership with Sesc
- Pharmacy partnership/discount
- Gympass
- Telemedicine
- Better Maternity Program – Support during the most special period of our mothers' lives
- Personal guidance/counseling program
- Career path program
- Online learning platform
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Order ManagementProduct RegistrationLabel File GenerationSample Approval ProcessDraft PreparationSpreadsheet ManagementDelivery CoordinationQuality Control MonitoringCampaign Description CompilationPortfolio Organization
Soft Skills
Interpersonal SkillsCommunicationAgilityOrganizationCustomer Focus
