Operations Associate

Cadence

Operations Associate focusing on process improvement and workflow efficiency at a remote language services company. Collaborating with teams to streamline operations and improve internal systems.

Posted 5/26/2026contractRemote • 🇸🇬 SingaporeJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Identify friction in our day-to-day operations and implement sustainable process improvements.
Build workflows that improve task routing, team accountability, and data hygiene.
Document and maintain internal processes using Notion.
Maintain internal trackers and dashboards using Google Sheets and lightweight scripting tools.
Help build and troubleshoot automations in Salesforce (e.g., Flows, validation rules) and Slack.
Use AI tools and no-code platforms to simplify manual tasks and reduce turnaround time.
Monitor project and task statuses across tools, and flag blockers or delays.
Organize updates for the BizOps team and ensure documentation stays current.
Assist with onboarding workflows, operational checklists, and quarterly planning prep.

Requirements

What you’ll need

Experience in operations, business support, or internal systems roles, ideally in the primary research or language services industry.
A bias toward structure, clarity, and “getting things out of people’s heads and into systems.”
Proficiency in Google Sheets (formulas, filters, and conditional logic a must).
Working knowledge of Salesforce is preferred, especially for maintaining fields, records, or automations.
Familiarity with Slack, Notion, and AI tools like ChatGPT or Zapier.
High attention to detail and ability to juggle multiple workflows with minimal oversight.
Strong written communication skills.

Benefits

Comp & perks

Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process improvementsworkflow buildingdata hygienelightweight scriptingSalesforceautomationGoogle Sheetsformulasconditional logicAI tools

Soft Skills

attention to detailorganizational skillscommunication skillsaccountabilityproblem-solvingmultitaskingbias toward structureclarityteam collaborationdocumentation