APCM Operations Lead

Cadence Health, Inc.

Operations leader for Cadence Health's APCM program, managing cross-functional initiatives. Driving execution across various business functions in a high-growth, dynamic environment.

Posted 5/7/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $100,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Own and lead the highest-priority cross-functional operational initiatives across the APCM business at any given time
Serve as the connective tissue between Growth, Enrollment, Care, and Patient Success removing blockers, aligning stakeholders, and driving decisions
Translate leadership priorities into structured workstreams with clear owners, timelines, and measurable outcomes
Diagnose operational inefficiencies across the APCM product lifecycle and design scalable solutions before they become critical
Build and maintain operational playbooks, SOPs, and frameworks that support growth without proportional headcount increases
Partner with Product and Technology to identify automation and workflow improvement opportunities
Support the launch and ramp-up of new health system partners end-to-end
Define and own the KPI framework for APCM operations; build dashboards and reports that surface actionable insights
Partner with Finance and Analytics on capacity planning, forecasting, and business reviews
Prepare executive-level communications, operational reviews, and strategic updates
Proactively flag risks and emerging issues before they compound

Requirements

What you’ll need

5+ years of experience in operations, strategy, consulting, or a related field
A strong generalist operator: equally comfortable building a process from scratch, diving into a spreadsheet, and presenting to an executive audience
Proven ability to lead cross-functional initiatives and influence without direct authority
Highly analytical defaults to data in decision-making and can build analyses independently from raw inputs to recommendation
Comfortable with ambiguity, fast-changing priorities, and building in environments where the playbook doesn't yet exist
You demonstrate hands-on cross-functional ownership, not just analytical or presentation support and a track record of driving structured problem-solving through to execution

Benefits

Comp & perks

Company culture all about impact, shared growth mindset, empowerment, and integrity
An opportunity to help improve the quality of life of millions of Americans
Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers
Competitive salaries and quarterly incentives
Medical, dental, and vision insurance
Competitive PTO
401K and 401K match
National and local discounts powered by TriNet
Onboarding stipend for remote equipment and home office setup
Paid Parental Leave
Charitable Donation Match program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operationsstrategyconsultingdata analysiscapacity planningforecastingKPI frameworkdashboard creationprocess designworkflow improvement

Soft Skills

cross-functional leadershipinfluence without authorityanalytical thinkingproblem-solvingcommunicationadaptabilitystakeholder alignmentdecision-makingexecutive presentationownership