Bilingual Medical Assistant, Spanish Speaking

Cadence Health, Inc.

. Conducting outbound telephonic patient outreach to support patients enrolled in Cadence care programs .

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $26 per hourWebsite

About the role

Key responsibilities & impact

Conducting outbound telephonic patient outreach to support patients enrolled in Cadence care programs
Provide one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease
Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies using evidence-based techniques such as motivational interviewing and SMART goals
Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change
Support patient care delivery by performing assigned tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision
Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies
Monitor patients' progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools
Documenting patient interactions, outcomes, and follow-up plans in the Cadence platform
Identifying barriers to care (including social needs) and connecting patients with resources or internal support pathways
Collaborating in real time with clinicians and patient support teams using tools such as our Cadence Platform, Google Workspace, and Slack
Contributing feedback to improve workflows in a fast-moving, change-oriented environment

Requirements

What you’ll need

An active Medical Assistant certification from an accredited association (either AAMA, AMCA, AMT, NHA, NAHP or NCCT) is required
At least 5 years of experience as a Medical Assistant is required
Remote work readiness (including stable high-speed WiFi) is required
Fluency in Spanish is required
Experience working in internal medicine, cardiology, nephrology or with the geriatric population is preferred
Experience providing patient education and support to individuals managing chronic conditions is preferred

Benefits

Comp & perks

Medical, dental, and vision insurance
Competitive PTO
401K and 401K match
National and local discounts powered by TriNet
Onboarding stipend for remote equipment and home office setup
Paid Parental Leave
Charitable Donation Match program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

patient outreachchronic condition managementbehavior modificationnutrition educationphysical activity coachingself-management strategiesmotivational interviewingSMART goalshealth assessmentsremote monitoring

Soft Skills

coachingcommunicationcollaborationproblem-solvingadaptabilitypatient educationsupportfeedback provisionorganizationinterpersonal skills

Certifications

Medical Assistant certificationAAMAAMCAAMTNHANAHPNCCT