Clinical Operations Enablement Associate
Cadence Health, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $55,000 - $60,000 per year
Job Level
JuniorMid-Level
Tech Stack
Tableau
About the role
- Act as a trusted resource for internal teams by validating and responding to questions about various requirements and operational workflows.
- Maintain and continuously improve knowledge repositories, ensuring guidance is accurate, accessible, and aligned with evolving business needs.
- Identify patterns in recurring questions, escalate gaps, and partner with leadership on long-term process fixes.
- Monitor scheduling configurations and escalate discrepancies to ensure accurate coverage and capacity planning.
- Support modeling and scenario planning related to staffing, licensure changes, and operational adjustments.
- Verify that provider licensure, certifications, and other requirements are accurately reflected across scheduling and operational systems.
- Support governance of clinical system requirements, helping uphold data quality standards across tools.
- Support documentation and reporting related to operational readiness and training compliance (e.g. EHR training and access).
- Assist with schedule balancing across teams as we onboard new clinicians, adjust licensure, or respond to shifts in demand.
- Collaborate with stakeholders across Operations, Clinical, and Product to improve workflows and reduce friction points.
- Support special projects that enhance operational scalability and provider experience.
- Develop insights and recommendations based on the questions, issues, and patterns you encounter day-to-day.
Requirements
- 1–3 years of experience in operations, healthcare operations, systems support, data validation, or a similar function
- 1 year experience with Google suite, Slack and data analytics platforms (e.g. Metabase, Tableau, Looker)
- Comfortable working in a high-velocity environment where processes evolve quickly
- Strong attention to detail paired with the ability to understand how small changes affect large systems
- Exhibits tenacity in troubleshooting and follows issues through to full resolution
- Curious, adaptable, and energized by building structure within ambiguity
- Passionate about driving operational excellence and supporting teams who deliver care.
- Bachelor's degree in business administration or similar
Benefits
- Medical, dental, and vision insurance
- TelaDoc (virtual primary care)
- National and local discounts powered by TriNet
- Remote equipment setup and home office stipend
- Paid Parental Leave
- 401K and 401K match
- Charitable Donation Match program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data validationoperational workflowsscheduling configurationsmodelingscenario planningdocumentationreportingdata quality standardsschedule balancingoperational readiness
Soft skills
attention to detailtroubleshootingadaptabilitycuriositytenacitycollaborationproblem-solvingcommunicationorganizational skillspassion for operational excellence