Cadence Health, Inc.

Manager, Outbound Sales

Cadence Health, Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $150,000 - $170,000 per year

Job Level

JuniorMid-Level

About the role

  • Lead, motivate and develop a regional team of outbound sales agents to consistently achieve and surpass monthly enrollment and conversion targets.
  • Build a culture of accountability, high performance and continuous improvement; set clear expectations and manage performance with urgency and fairness.
  • Monitor daily sales, KPIs and productivity dashboards to diagnose bottlenecks, identify trends and drive decisive action plans.
  • Conduct frequent call audits, coaching sessions and structure 1:1s to strengthen skills in objection handling, value-based patient education and closing.
  • Design, refine and scale repeatable outbound sales processes, playbooks, workflows and productivity tools to support rapid growth
  • Own recruiting, hiring, onboarding and ramping new agents
  • Ensure operating discipline by implementing structured activity management, daily huddles, performance scorecards, QA processes and consistent coaching rhythms
  • Solve operational problems quickly and creatively by adapting staffing, workflows, scripts and incentives as goals evolve
  • Partner closely with Provider Relations, Partnerships, Product and Care Delivery teams to test new patient engagement tactics, optimize outreach strategy, and support successful rollout of new initiatives
  • Pilot A/B test messaging, introduce new channels or workflows to improve outreach efficiency and enrollment conversion
  • Translate frontline feedback into actionable insights for leadership; surface risk early and propose data-backed solutions to maintain momentum
  • Report weekly and monthly performance results, forecasts and growth opportunities

Requirements

  • Bachelor’s Degree or equivalent experience
  • 2+ years of leading high-performing outbound or inside sales teams (healthcare experience a plus but not required)
  • Demonstrated success building scalable sales processes in a high-growth, high-pressure environment
  • Proven ability to coach teams on outbound sales fundamentals, including objection handling, call flow optimization and conversion improvement
  • Strong analytical skills, with the ability to interpret KPIs, build insights, and adjust tactics quickly
  • Exceptional communication and cross-functional collaboration skills.
Benefits
  • Competitive salaries
  • Medical, dental, and vision insurance
  • TelaDoc (virtual primary care)
  • Competitive PTO
  • 401K and 401K match
  • National and local discounts powered by TriNet
  • Onboarding stipend for remote equipment and home office setup
  • Paid Parental Leave
  • Charitable Donation Match program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales processesKPI interpretationobjection handlingcall flow optimizationconversion improvementdata analysisA/B testingperformance scorecardscoachingworkflow design
Soft skills
leadershipmotivationcommunicationcollaborationaccountabilityproblem-solvingadaptabilitycoachingperformance managementinsight generation
Certifications
Bachelor’s Degree