Principal Customer Service Engineer

Cadence Design Systems

Principal Customer Service Engineer at Cadence delivering FEA-based engineering consulting projects across Automotive, Aerospace, Defense, Medical, and Power Generation industries.

Posted 5/13/2026full-timeIrvine • California, Missouri • 🇺🇸 United StatesLead💰 $92,400 - $171,600 per yearWebsite

Tech Stack

Tools & technologies

CloudPython

About the role

Key responsibilities & impact

Lead delivery of FEA‑based engineering consulting projects across multiple industries
Develop end‑to‑end simulation workflows tailored to customer needs
Perform advanced analyses including linear/nonlinear stress, thermal, modal, frequency response, and dynamic simulations
Process and mesh complex customer CAD geometry
Prepare technical reports and deliver results presentations to customers
Support presales activities including discovery calls, technical reviews, and solution proposals
Estimate project scope, cost, and schedule to support new business acquisition
Collaborate closely with commercial account managers on account planning and execution
Mentor and support other members of the Customer Service Engineering team
Deliver custom workflow or application‑specific training as needed
Travel to customer or test sites as required (up to 10%).

Requirements

What you’ll need

U.S. Citizen or Green Card holder
BS in Mechanical Engineering or equivalent discipline
Minimum 7-10 years of professional experience with Multiphysics CAE tools (e.g., Nastran, Ansys, Abaqus)
Strong experience managing multiple technical projects independently
Proficiency in programming/scripting, including Python. (experience in Fortran, C/C++, batch scripting a plus)
Experience with APIs, scripting, and data formats (XML, JSON)
Familiarity with complex computing environments (local, cloud, HPC, VM)
Excellent written and verbal communication skills
Customer‑focused mindset with strong problem‑solving abilities
Willingness to work through project completion, including occasional off‑hours.
Active or prior security clearance (preferred)
Background in aerospace analysis and qualification workflows (preferred)
Expertise in advanced analysis areas such as: Implicit/explicit nonlinear FEA, Multibody dynamics coupled with FEA, Composite and elastomer modeling, PCL (Patran Command Language) and DMAP programming (preferred)
Prior experience in customer‑facing technical consulting roles (preferred)
MSC software experience (Nastran, Apex, Patran, Marc, Dytran, Actran, Cradle, Simufact) (preferred)
BETA CAE software experience (ANSA, META, EPILYSIS) (preferred)
Interest or experience in AI‑driven workflow automation (preferred).

Benefits

Comp & perks

paid vacation and paid holidays
401(k) plan with employer match
employee stock purchase plan
a variety of medical, dental and vision plan options
and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

FEAMultiphysics CAEPythonFortranC/C++batch scriptingAPIsXMLJSONimplicit/explicit nonlinear FEA

Soft Skills

communicationproblem-solvingcustomer-focusedmentoringproject managementcollaborationpresentation skillstechnical consultingindependencewillingness to work off-hours

Certifications

BS in Mechanical Engineeringactive or prior security clearance