Implementation Specialist
Caddie
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Meeting with clients following the sale of Club Caddie software to collect data and other information required to structure purchased software systems.
- Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of Club Caddie software systems.
- Communicating with clients throughout the software setup process to obtain feedback and approval.
- Structuring Club Caddie software systems based on clients’ individual needs and specifications.
- Training clients on how to use Club Caddie software systems and add-on modules that fit their specific needs.
- Creating a specialized document for each client, detailing all customizations made.
- Installing purchased software systems and all necessary components.
- Ensuring that the project team is aware of key deliverables and project milestones.
- Providing cost and time estimates to clients who require additional developments to be done.
Requirements
- Bachelor's Degree
- Prior experience working as an Implementation Specialist or related field.
- Golf Industry Acumen: intimate knowledge with golf course operations and golf course management systems.
- 3+ years of golf course operation experience.
- Sound technical knowledge.
- Proficiency in Microsoft Office product suite or related tools.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management skills.
- Strong Communication Skills and Presentation Skills.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software installationproject planningdata collectioncustomizationtechnical knowledgeanalytical skillsproblem-solving skillstime management
Soft skills
communication skillspresentation skillsorganizational skills
Certifications
Bachelor's Degree