Caddie

Implementation Specialist

• Meeting with clients following the sale of Club Caddie software to collect data and other information required to structure purchased software systems.
• Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of Club Caddie software systems.
• Communicating with clients throughout the software setup process to obtain feedback and approval.
• Structuring Club Caddie software systems based on clients’ individual needs and specifications.
• Training clients on how to use Club Caddie software systems and add-on modules that fit their specific needs.
• Creating a specialized document for each client, detailing all customizations made.
• Installing purchased software systems and all necessary components.
• Ensuring that the project team is aware of key deliverables and project milestones.
• Providing cost and time estimates to clients who require additional developments to be done.

Business Development Rep

• Conduct sales calls to new prospects to generate leads for sales team and increase attendance at trade shows
• Enter data into CRM database; qualify lead, then forward pertinent information to sales representatives
• Maintain lead status and track opportunity status
• Create email campaign templates and prepare email blasts for targeted searches
• Follow-up on e-mails via telephone to generate leads
• Prepare and set up sales packages for delivery
• Assist marketing in any additional duties when required
• Periodic trips to trade shows, user groups and seminars
• Utilize several means of contact including marketing programs, call out programs, webinar attendance and seminar attendance and assist the dealer network in increasing revenue for the base

Implementation Specialist

Business Development Representative