CRM Analyst, Marketing Cloud

Cadastra

CRM Analyst managing multichannel operations within Salesforce Marketing Cloud for clients in various industries. Focused on strategies for digital maturity and data-driven improvements.

Posted 6/20/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLdata analysisCRM operationsdata cleansingdata clusteringdashboard creationreportingautomation developmentcustomer journey designAgile methodology

Soft Skills

investigative skillsanalytical skillsorganizational skillseagerness to learnproactive attitudecommunication skills

Tools & Technologies

Salesforce Marketing Cloudproject management tools

Industry Keywords

multichannel operationacquisition strategiesactivation strategiesengagement strategiesretention strategiesperformance analysisconversion analysis

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage an integrated, multichannel operation within Salesforce Marketing Cloud Next
Implement tools and solutions to launch CRM operations
Organize the data structure within the platform
Develop strategies for acquisition, activation, engagement, and retention
Manage, cleanse, and cluster the database
Structure project management, client meetings, and presentation materials
Deliver work and manage requests following Agile methodology
Conduct performance, conversion, and engagement analyses
Create dashboards and produce recurring reports
Develop automations, write SQL queries, and build data extractions
Design and build complex customer relationship journeys

Requirements

What you’ll need

Strong investigative and analytical skills
Commitment and strong organizational skills
Eagerness to learn and grow professionally
Proactive attitude to implement improvements
Clear and effective communication

Benefits

Comp & perks

Meal and food allowance on FLASH card 🥗
Home office allowance on FLASH card 💳
Health insurance according to your location 🩺
Dental plan according to your location 🦷
Birthday day off plus a credit to your FLASH card 🎉
Extended maternity and paternity leave 🍼
Profit sharing (PLR) 💰
Life insurance 🧡
Childcare assistance 👶
Referral bonus 💰
Commuter allowance (transportation) 🚍
Clude | Health platform 🩺
TotalPass (wellness benefits) 🏋🏽‍♀️
Partnership with FECAP — 10% to 20% discounts on undergraduate, postgraduate, MBA and master's courses 🎓