CRM Analyst

Cadastra

CRM Analyst managing multichannel operations within Salesforce Marketing Cloud for clients' growth strategies. Focused on data-driven improvements and customer engagement.

Posted 5/29/2026full-time🇧🇷 BrazilMid-LevelSeniorWebsite

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SQLdata analysisdata managementautomation developmentcustomer journey workflowsdashboard creationreportingperformance analysisconversion analysisengagement analysis

Soft Skills

investigative skillsanalytical skillsorganizational skillscommitmentwillingness to learnproactivecommunication skills

Tools & Technologies

Salesforce Marketing Cloudagile methodology

Industry Keywords

multichannel operationdata structureacquisition strategiesactivation strategiesengagement strategiesretention strategies

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage an integrated, multichannel operation within Salesforce Marketing Cloud
Organize the data structure within the platform
Develop strategies for acquisition, activation, engagement and retention
Manage, clean and cluster the database
Structure project management, client meetings and presentation materials
Deliver outputs and handle requests using agile methodology
Perform performance, conversion and engagement analyses
Create dashboards and produce recurring reports
Develop automations, SQL queries and build data extracts
Design and build complex customer journey workflows

Requirements

What you’ll need

Investigative and analytical skills
Commitment and organizational skills
Willingness to learn and develop
Proactive in implementing improvements
Clear and effective communication

Benefits

Comp & perks

Meal and food allowance on the FLASH card 🥗
Home office allowance on the FLASH card 💳
Health plan according to your location 🩺
Dental plan according to your location 🦷
Birthday day off + amount deposited on the FLASH card 🎉
Extended maternity and paternity leave 🍼
Profit sharing (PLR) 💰
Life insurance 🧡
Childcare assistance 👶
Referral bonus 💰
Commuting allowance (transportation voucher) 🚍
Clude | Health platform 🩺
Total Pass 🏋🏽‍♀️
Partnership with FECAP — discounts of 10% to 20% on undergraduate, graduate, MBA and master’s courses 🎓