Cadastra

Senior CRM Analyst – Marketing Cloud

Cadastra

full-time

Posted on:

Location Type: Hybrid

Location: Brasil

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Manage an integrated, multichannel operation within Salesforce Marketing Cloud
  • Organize the data structure within the platform
  • Develop strategies for acquisition, activation, engagement, and retention
  • Manage, clean, and cluster the database
  • Structure project management, client meetings, and presentation materials
  • Develop deliverables and handle requests using agile methodology
  • Perform performance, conversion, and engagement analyses
  • Create dashboards and produce recurring reports
  • Design and build complex customer relationship/journey flows
  • Develop automations, SQL queries, and build data extractions
  • Conduct trainings and assist in the technical development of assistants

Requirements

  • Experience in client service and relationship management
  • Experience with Salesforce Marketing Cloud (strategy and operations)
  • Experience analyzing metrics and creating and presenting reports
  • Investigative and analytical mindset
  • Commitment and strong organizational skills
  • Eager to learn and grow
  • Proactive in implementing improvements
  • Clear and effective communication
Benefits
  • Meal and grocery allowance on FLASH card 🥗
  • Home office allowance on FLASH card 💳
  • Health insurance 🩺
  • Dental plan 🦷
  • Birthday day off + amount credited to FLASH card 🎉
  • Extended maternity and paternity leave 🍼
  • Profit sharing (PLR) 💰
  • Life insurance 🧡
  • Childcare assistance 👶
  • Referral bonus 💰
  • Transportation voucher 🚍
  • Clude | Health platform 🩺
  • TotalPass 🏋🏽‍♀️
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLdata analysisdatabase managementcustomer journey mappingautomation developmentperformance analysisconversion analysisengagement analysisreportingagile methodology
Soft Skills
client servicerelationship managementorganizational skillsanalytical mindsetcommunicationproactive improvementcommitment to learningpresentation skillsproject managementtraining