Cadastra

Senior CRM Analyst – Marketing Cloud

Cadastra

full-time

Posted on:

Location Type: Hybrid

Location: Brasil

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Manage an integrated, multichannel operation within Salesforce Marketing Cloud
  • Organize the data structure within the platform
  • Develop strategies for acquisition, activation, engagement, and retention
  • Manage, clean, and cluster the database
  • Structure project management, client meetings, and presentation materials
  • Develop deliverables and handle requests using agile methodology
  • Perform performance, conversion, and engagement analyses
  • Create dashboards and produce recurring reports
  • Design and build complex customer relationship/journey flows
  • Develop automations, SQL queries, and build data extractions
  • Conduct trainings and assist in the technical development of assistants

Requirements

  • Experience in client service and relationship management
  • Experience with Salesforce Marketing Cloud (strategy and operations)
  • Experience analyzing metrics and creating and presenting reports
  • Investigative and analytical mindset
  • Commitment and strong organizational skills
  • Eager to learn and grow
  • Proactive in implementing improvements
  • Clear and effective communication
Benefits
  • Meal and grocery allowance on FLASH card 🥗
  • Home office allowance on FLASH card 💳
  • Health insurance 🩺
  • Dental plan 🦷
  • Birthday day off + amount credited to FLASH card 🎉
  • Extended maternity and paternity leave 🍼
  • Profit sharing (PLR) 💰
  • Life insurance 🧡
  • Childcare assistance 👶
  • Referral bonus 💰
  • Transportation voucher 🚍
  • Clude | Health platform 🩺
  • TotalPass 🏋🏽‍♀️

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLdata analysisdatabase managementcustomer journey mappingautomation developmentperformance analysisconversion analysisengagement analysisreportingagile methodology
Soft skills
client servicerelationship managementorganizational skillsanalytical mindsetcommunicationproactive improvementcommitment to learningpresentation skillsproject managementtraining