Provide expertise on technical capabilities related to development of ServiceNow with focus on the Strategic Portfolio Management (SPM) and Project Portfolio Management (PPM) modules.
Develop and implement technical solutions and perform integration and functional testing.
Work with Senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for EITSM, SPM and PPM development.
Collaborate with development team, project managers and Operations teams to implement innovative technical solutions via iterative approach reducing time to delivery
Create and manage scripts and workflows/flows.
Address problems of systems integration, compatibility and multiple platforms.
Perform Architecture design and reviews ensuring initiatives are aligned with future state.
Consult with project teams and end users to identify application requirements.
Build dashboards based on application data models and external data sources.
Participate in development of software documentation and technical reports.
Participate in Agile ceremonies and backlog refinement.
Conduct product demonstrations to stakeholders.

Requirements

US Citizenship
Ability to obtain and maintain a DoD secret clearance
12+ Years of relevant development experience (Bachelor’s degree in relevant field may be substituted for 5 years of relevant experience)
Certified ServiceNow Developer certification
Strategic Portfolio Management Certified Implementation Specialist certification
Advanced development experience with ServiceNow implementations
Intermediate level experience developing SPM and PPM solutions
Experience with development and implementation of ServiceNow SPM, PPM and ITSM modules (Incident Management, Problem Management, Configuration Management)
Experience with ServiceNow client and server-side JavaScript and ServiceNow APIs
Experience with scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
Understanding of technical and functional design requirements related to ServiceNow including the SPM module
Must be self-motivated with a proven track record in ITSM, SPM and PPM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
Must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment
Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members
Experience in agile software development practices and experience delivering deployable software in short sprints

Benefits

healthcare
wellness
financial
retirement
family support
continuing education
time off benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowStrategic Portfolio ManagementProject Portfolio ManagementJavaScriptServiceNow APIsWeb-ServicesAJAXBusiness RulesSOAPREST

Soft Skills

self-motivatedorganizedanalyticalteamworktime managementtroubleshootingconsultative influenceadaptabilitycommunicationproblem-solving

Certifications

Certified ServiceNow DeveloperStrategic Portfolio Management Certified Implementation Specialist