Ensure 24/7 availability and optimal performance of all SAP systems
Mentor and develop a talented team of SAP Basis administrators, operations specialists, and customer service support personnel
Oversee incident management processes and lead root cause analysis for critical incidents
Collaborate with development and project teams for smooth deployment of changes and upgrades
Plan and execute regular preventative maintenance activities and oversee backup and recovery strategies
Implement and maintain robust monitoring tools and alerting mechanisms
Ensure system security adherence to government policies and regulatory requirements
Monitor resource utilization and propose infrastructure scaling solutions
Manage relationships with SAP and third-party vendors for support, licensing, and professional services
Maintain comprehensive documentation and generate regular performance reports
Stay ahead of new SAP technologies and industry trends to drive efficiency and reliability

Requirements

Bachelor's degree in computer science, information technology, engineering, or a related field
Minimum of 10 years of progressive experience in SAP Basis administration and operations
Proven experience with SAP deployments on cloud platforms or large on-premises SAP infrastructures
Deep understanding of SAP system architecture and components
Proficiency in managing SAP Basis administration tasks
Strong knowledge of operating systems and virtualization technologies
Master’s Degree in technical or business administration (desired)
Experience working on Federal/Public sector SAP projects (desired)
Program management certification (e.g., PMP, PgMP) (desired)
ITIL Foundation or higher certification (desired)

Benefits

healthcare
wellness
financial
retirement
family support
continuing education
time off benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAP Basis administrationSAP system architecturecloud platformson-premises SAP infrastructuresoperating systemsvirtualization technologiesincident managementroot cause analysismonitoring toolsbackup and recovery strategies

Soft Skills

mentoringteam developmentcollaborationincident management leadershiprelationship managementdocumentationcommunication

Certifications

Bachelor's degreeMaster’s DegreePMPPgMPITIL Foundation