Salary
💰 $63,300 - $129,700 per year
About the role
- Serve on the VDI team for the Dept. of the Air Force establishing processes, technology, and providing user support to allow EITaaS to provide Enterprise VDI solutions
- Work with Team Lead to understand requirements, priorities, and objectives to ensure work supports larger capabilities and direction of overall solution
- Participate in full life cycle activities including deployment and validation efforts and follow established processes and standards
- Implement Virtual Desktop Infrastructure (VDI) technologies based on Azure Virtual Desktop
- Support continuous monitoring efforts to proactively resolve environmental and user issues
- Support execution of PowerShell scripts and other deployment capabilities to automate Azure Virtual Desktop functionality and operations
- Triage and work with team to resolve AVD user and system issues
- Support Windows Zero Touch Implementation (ZTI) processes for AVD solutions
- Support management and maintenance of Azure AVD resources and OS images; deploy monthly OS and application patches to existing AVD VMs
- Troubleshoot AVD Azure issues/problems and provide remediation steps for resolution
- Assist in monitoring AVD resources to ensure sufficient virtual resources are available for DAF users and adjust resources accordingly
- Support identification, reporting, tracking and mitigation of risks/issues discovered
Requirements
- Must be able to obtain and maintain a Secret clearance
- 8+ Years of relevant experience (Bachelor’s Degree in applicable field may be substituted for 5 years of experience)
- Current certification for Security+ or any of CISSP, CCNA, or CCNP
- Must meet eligibility requirements for access to classified information and be successfully in obtain to a Department of Defense (DoD) Secret Clearance and pass all relevant background checks for a security clearance
- Active DoD clearance preferred but not required
- Experience building Windows client systems
- Experience with automated build processes preferred but not required
- Ability to execute documented detailed technical processes
- Strong Windows Operating System problem-solving and analytical skills
- Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and clients
- Experience with Windows Zero Touch Installation (ZTI) processes (desired)
- Experience with STIG Windows security controls (desired)
- Experience creating technical documentation (desired)
- Experience creating, executing and troubleshooting PowerShell scripts (desired)
- Experience with Azure compute and storage resources (desired)
- Experience with managing Active Directory domain user and computer objects (desired)
- Relevant Technical Certifications (e.g., VCP-VMC, MCSE, CCE-V, Azure Virtual Desktop Specialty Certification) (desired)