AI Operations Engineer

Cachet

AI Operations Engineer defining infrastructure for Cachet's insurance solutions. Building AI-powered internal tools and automations to improve operational efficiency.

Posted 6/1/2026full-timeTallinn • 🇪🇪 EstoniaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AWS

About the role

Key responsibilities & impact

You will embed across every team at Cachet, understand how we work at the detail level, and build the AI-powered infrastructure that makes us dramatically more efficient.
This is equal parts listening, research, and engineering, you'll spend real time with stakeholders, earn their trust, diagnose what's broken or slow, and then ship something that fixes it.
You will do the workflow diagnosis.
You will shadow real work, spot inefficiencies, identify broken loops, and turn messy human processes into sharper, AI-augmented systems.
On top of that, you'll build and maintain what we call the AI Brain: company-level intelligence systems that help Cachet remember decisions, retrieve context, avoid repeated work, and compound institutional knowledge in the right direction.
Reporting directly to the CTO, you'll work within a clear strategic direction and have real autonomy in how you get there.

Requirements

What you’ll need

Mid+ or senior engineer with hands-on experience building with LLMs in production
Proven ability to build and ship internal tools, agents, or automations end-to-end
Comfortable with AWS and containerization; you can own infrastructure, not just code
Experience integrating with SaaS tooling and internal APIs
You default to building rather than workarounds and you know when not to build
As comfortable in a 1:1 with a non-technical colleague as you are in a terminal, you translate between 'here's a problem' and 'here's what I'll ship'.

Benefits

Comp & perks

Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LLMsinternal toolsautomationinfrastructure managementAWScontainerizationSaaS integrationAPI integration

Soft Skills

listeningresearchstakeholder managementtrust buildingdiagnostic skillsproblem-solvingcommunicationtranslation between technical and non-technical