Field Technician

Cable ONE

Field Technician installing and repairing broadband connections for Cable One, a broadband communications provider. Troubleshooting signals, educating customers, and supporting residential and business connectivity.

Posted 8/18/2026full-timeDyersburg • Montana, Tennessee • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing and troubleshooting customer service drops and outlets, ensuring optimal signal levels and customer satisfaction. Possesses strong problem-solving abilities and effective communication skills to educate customers on equipment and services.

Highest-signal resume keywords

Customer Service ExperienceTroubleshooting SkillsValid Driver's LicenseAbility to Lift 80 lbsDOT Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Installation of Customer Service DropsTroubleshooting Electronic EquipmentSignal Level DiagnosisReception Performance RepairUse of Diagnostic Tools

Soft Skills

Customer Problem-Solving SkillsActive ListeningPositive Solution PresentationFlexibility to Work OvertimeAdaptability to Weather Conditions

Tools & Technologies

Electronic Test EquipmentOnline Diagnostic Tools

Certifications & Qualifications

High School Diploma or GEDDOT PhysicalDrug Testing

Industry Keywords

Customer EquipmentDistribution AmplifierUpstream and Downstream Signal LevelsSafety Performance History

About the role

Key responsibilities & impact

Install customer service drops or outlets in residential and business properties
Use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets
Diagnose and repair reception performance issues
Resolve problems from customer equipment to the output of the first distribution amplifier
Ensure proper upstream and downstream signal levels at each termination on customer premises
Suggest upgrades to existing services
Educate customers about new and existing equipment
Take on other duties needed to support the company’s purpose, brand principles, and organizational values

Requirements

What you’ll need

Good driving record
Valid driver’s license in the state of application
Flexibility to work overtime and on-call as needed
Customer problem-solving skills
Ability to listen to customers and present solutions positively
Ability to work in small and confined areas
Ability to lift up to 80 lbs.
Ability to work on a ladder
Ability to work in all weather conditions
At least 3 months of customer service or related experience and/or training, or an equivalent combination of education and experience
High school diploma or GED
Regular and predictable attendance required
Successful background check, drug screening, and reference check required before hire
DOT-regulated positions require passing a road test, driving-record safety review, drug testing, DOT physical, and past-employer safety performance history review

Benefits

Comp & perks

Extensive training program with one-on-one and group training classes
Access to mentors across the company
Company truck
Necessary tools provided
Uniforms, including hats and boots
20 days (about 4 weeks) of PTO per year
Medical benefits starting on the first day of employment
Dental and vision plans starting when employment starts
401(k) with 100% company match, up to 5% of eligible compensation
Life insurance for self, spouse, and children
Paid vacation, holiday, and personal/sick days
Group Legal plan with Identity Theft Protection
Tuition reimbursement, up to $5,250 in the first year
Opportunity to earn credits toward an associate degree while at work
Free cable and internet services for associates living in a serviceable area
Annual community support to various organizations across the U.S.
Associate recognition and awards programs
Advancement opportunities
Collaborative work environment