Field Technician

Cable ONE

Field Technician connecting customers to services through installations at Cable One. Responsible for troubleshooting and ensuring high-performance connectivity for both residential and business properties.

Posted 7/9/2026full-timeMarshall • Texas • 🇺🇸 United StatesJunior💰 $19 per hourWebsite

About the role

Key responsibilities & impact

Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer’s equipment to the output of the first distribution amplifier.
You will ensure we are providing proper upstream and downstream signal levels at each termination on the customer’s premises.
You will be proactive by suggesting upgrades of existing services and educate customers on their new/existing equipment.
This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization’s Value.

Requirements

What you’ll need

A good driving record and a valid driver’s license in the state you are applying.
Flexibility to go beyond for our customers by working overtime and on-call as needed.
Problem solving is key when working with our customers.
Be able to listen to customers and present solutions in a positive manner.
Due to the nature of the position, you will need to successfully work in small and confined areas; lift to 80 lbs.; work on a ladder; and work in all weather conditions.
You will have demonstrated at least 3 months of customer service or related experience and/or training.
The equivalent combination of education and experience is also acceptable.
High school diploma or GED.
Regular and predictable attendance is required.

Benefits

Comp & perks

Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Relocation assistance is available for the right candidate
Tuition reimbursement (up to $5,250 on 1st year)
Free cable and internet services to associates who live in a serviceable area
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Electronic Test EquipmentOnline Diagnostic ToolsReception Performance DiagnosisService Drop InstallationEquipment Repair

Soft Skills

Customer EducationPositive CommunicationFlexibilityProactive ApproachListening Skills

Certifications

High School DiplomaGED