Mobile Product Lead
Cable ONE
full-time
Posted on:
Location Type: Remote
Location: Alabama • Arizona • United States
Visit company websiteExplore more
Job Level
About the role
- Own the Sparklight Mobile product portfolio , including: Mobile plans, pricing, packaging, and promotions.
- Device compatibility and onboarding experience (eSIM, physical SIM, BYOD).
- Activation flows, port-in success, and customer lifecycle management.
- Fraud prevention, eligibility rules, and operational guardrails.
- Define the product vision, roadmap, and business cases for Sparklight Mobile and convergence initiatives.
- Drive adoption and engagement through bundling strategies with broadband, streaming, and connected home services.
- Partner with internal teams (Marketing, Sales, CX, Billing, Engineering, Digital) to ensure seamless product launches and operational readiness.
- Manage relationships with MVNE partners, carrier partners, and device ecosystem providers to deliver product enhancements and platform improvements.
- Monitor and improve key mobile performance metrics, including attach rates, activation success, port-in completion, ARPU, and churn.
- Identify opportunities to improve the mobile customer experience, including activation speed, device compatibility, and digital onboarding.
- Lead development of converged offers that strengthen household relationships across internet, mobile, entertainment, and connected home services.
- Analyze market trends to ensure Sparklight Mobile remains competitive.
- Serve as the voice of the customer, ensuring mobile and convergence products deliver meaningful value and a differentiated experience.
Requirements
- 5+ years of product management experience, ideally in telecommunications, wireless, or consumer technology.
- Experience launching or managing mobile, connectivity, or subscription-based products is strongly preferred.
- Strong analytical and financial modeling skills with the ability to build business cases and manage product performance.
- Experience working with external platform partners, vendors, and technical integrations.
- Strong understanding of mobile ecosystems, device compatibility, activation flows, or telecom operations is a plus.
- Exceptional communication and leadership skills with the ability to influence across functions and levels.
- Passion for building innovative connectivity experiences that simplify customers’ digital lives.
Benefits
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
- Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
- Up to $75/mo. Stipend
- Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValuNet Fiber Only)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementfinancial modelingbusiness case developmentmobile product launchtelecom operationsactivation flowsdevice compatibilitycustomer lifecycle managementfraud preventionmarket analysis
Soft Skills
analytical skillscommunication skillsleadership skillsinfluencing skillscustomer advocacycollaborationproblem-solvingstrategic thinkingadaptabilityinnovation