Account Executive

• Consultative Account Management: Engage with existing enterprise clients to understand evolving business needs and present tailored solutions that maximize value and satisfaction.
• Retention & Renewal Focus: Proactively manage contract renewals, address potential churn risks, and ensure high customer retention rates through strategic outreach and relationship-building.
• Service Upgrades & Expansion: Identify opportunities to upgrade services within the current client base, leveraging insights into client operations and industry trends.
• Quota Achievement: Consistently meet or exceed monthly retention and upsell targets through disciplined execution and strategic account planning.
• Market Intelligence: Stay informed on industry trends, competitive landscape, and emerging technologies to position Sparklight as a trusted advisor for existing clients.
• Cross-functional Collaboration: Partner with internal teams (engineering, product, support) to ensure seamless delivery, issue resolution, and ongoing client satisfaction.

Enterprise Retention Account Executive

Business Account Executive