Business Operations

• Partners with the necessary teams to fully understand business scope and implement sustainable, cost-effective solutions, adhering to the company’s strategic direction and standards
• Develops comprehensive system architectures to meet business needs, ensuring scalability, reliability, and efficiency
• Collaborates with stakeholders to gather and analyze business requirements, translating them into technical specifications for system development
• Oversees the integration of various business systems, ensuring seamless communication and data flow across different departments or functions
• Stays updated on emerging technologies, assess their relevance to the organization, and make recommendations for adoption
• Aligns system architecture with the overall business strategy, contributing to the development and execution of IT strategies that support organizational goals
• Works closely with cross-functional teams, including IT professionals, business analysts, and management, to ensure alignment between technology solutions and business needs
• Identifies and addresses potential security and compliance risks associated with system architecture, implementing measures to mitigate these risks
• Creates and maintains detailed documentation of system architectures, processes, and configurations to facilitate understanding and future enhancements, including roadmap planning
• Provides expertise in troubleshooting and resolving complex system issues, collaborating with relevant teams to implement solutions
• Manages the impact of changes in business processes or technology, ensuring a smooth transition for end-users and minimizing disruptions
• Develops training materials and provides support to end-users, ensuring they can effectively use and maximize the benefits of implemented systems
• Implements and enforces best practices for system development, ensuring the quality and reliability of deployed solutions
• Defines and establishes key performance indicators (KPIs) to measure the effectiveness of business processes and the achievement of strategic goals
• Promotes a culture of innovation and continuous improvement by exploring and recommending new technologies and business practices that enhance efficiency and effectiveness
• Collaborates with vendors and third-party partners to evaluate and select solutions that align with business architecture and strategic objectives
• Communicates complex concepts and technical information to both technical and non-technical stakeholders, fostering a shared understanding of business architecture concepts
• Works with team to lead and participate in periodic peer reviews of solution designs and related business processes
• Creates process flowcharts, diagrams, and other related documentation
• Participates in the design process of new features and enhancements to existing software
• Maintains a broad and thorough understanding of current Data Engineering techniques, methodologies, tools, and technologies
• Proposes, implements feasible solutions or processes to improve the efficiency and effectiveness of applications
• Diagnoses and solves technical problems related to project implementation and ongoing maintenance
• Works independently and delivers on agreed upon timelines
• Analyzes end-user needs and designs, tests, and develops software to satisfy demand
• Diagnoses issues, evaluates, and recommends the best resolution plan and executing against that plan
• Provides database integrations/data migrations between applications
• Completes role specific training, certifications, or attend industry events as assigned by the manager on an annual basis

Business Process Architect

Lead Director, Business Operations and Strategy

Senior Business Process Consultant

Business Process Management Developer

Business Operations

Business Operations Analyst Intern, Undergraduate