Senior Business Operations Manager
HackerOne
Business Process Architect
C1
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $98,000 - $110,000 per year
Job Level
SeniorLead
Tech Stack
ERP
About the role
- Partners with the necessary teams to fully understand business scope and implement sustainable, cost-effective solutions, adhering to the company’s strategic direction and standards
- Develops comprehensive system architectures to meet business needs, ensuring scalability, reliability, and efficiency
- Collaborates with stakeholders to gather and analyze business requirements, translating them into technical specifications for system development
- Oversees the integration of various business systems, ensuring seamless communication and data flow across different departments or functions
- Stays updated on emerging technologies, assess their relevance to the organization, and make recommendations for adoption
- Aligns system architecture with the overall business strategy, contributing to the development and execution of IT strategies that support organizational goals
- Works closely with cross-functional teams, including IT professionals, business analysts, and management, to ensure alignment between technology solutions and business needs
- Identifies and addresses potential security and compliance risks associated with system architecture, implementing measures to mitigate these risks
- Creates and maintains detailed documentation of system architectures, processes, and configurations to facilitate understanding and future enhancements, including roadmap planning
- Provides expertise in troubleshooting and resolving complex system issues, collaborating with relevant teams to implement solutions
- Manages the impact of changes in business processes or technology, ensuring a smooth transition for end-users and minimizing disruptions
- Develops training materials and provides support to end-users, ensuring they can effectively use and maximize the benefits of implemented systems
- Implements and enforces best practices for system development, ensuring the quality and reliability of deployed solutions
- Defines and establishes key performance indicators (KPIs) to measure the effectiveness of business processes and the achievement of strategic goals
- Promotes a culture of innovation and continuous improvement by exploring and recommending new technologies and business practices that enhance efficiency and effectiveness
- Collaborates with vendors and third-party partners to evaluate and select solutions that align with business architecture and strategic objectives
- Communicates complex concepts and technical information to both technical and non-technical stakeholders, fostering a shared understanding of business architecture concepts
- Works with team to lead and participate in periodic peer reviews of solution designs and related business processes
- Creates process flowcharts, diagrams, and other related documentation
- Participates in the design process of new features and enhancements to existing software
- Maintains a broad and thorough understanding of current Data Engineering techniques, methodologies, tools, and technologies
- Proposes, implements feasible solutions or processes to improve the efficiency and effectiveness of applications
- Diagnoses and solves technical problems related to project implementation and ongoing maintenance
- Works independently and delivers on agreed upon timelines
- Analyzes end-user needs and designs, tests, and develops software to satisfy demand
- Diagnoses issues, evaluates, and recommends the best resolution plan and executing against that plan
- Provides database integrations/data migrations between applications
- Completes role specific training, certifications, or attend industry events as assigned by the manager on an annual basis
Requirements
- Bachelor’s degree in Information Technology or other business related field
- 8 + years’ experience with Business process architecture or advanced Business Analysis
- Experience with ERP, ITMS and CRM systems
- 8 + years’ experience managing reporting and dashboard solutions.
- Excellent analytical and problem-solving skills
- Strong verbal and written communication skills
Benefits
- 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
- Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser)
- HSA with + Employer Contribution
- In-vitro Fertility (treatment coverage)
- Dental
- Vision (2 plans: 12-month and 24-month frames allowance)
- FSA Plans (Healthcare, Dependent care and Limited Purpose)
- Pre-tax Commuter Plans
- Employer-paid Life Insurance
- Employer-paid Short + Term Disability
- Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments)
- Paid Parental Leave (4 weeks at 100%)
- Employee Assistance Plan
- Voluntary Life Insurance
- Legal/ID Theft Plans
- TeleHealth Options
- Wellness via Omada Health (healthy living solution)
- Travel Assistance
- Business Travel Accident Coverage
- Employer-paid Pet Telehealth
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Volunteer Time Off
- On Demand Pay (Daily Pay)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
system architecturebusiness process architecturedata engineeringdatabase integrationdata migrationreporting solutionsdashboard solutionstechnical specificationstroubleshootingsoftware development
Soft skills
analytical skillsproblem-solving skillscommunication skillscollaborationstakeholder managementtraining and supportinnovationcontinuous improvementdocumentationchange management
Certifications
Bachelor’s degree in Information TechnologyBusiness Analysis certificationrole specific training
