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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Develops and advises on enterprise architecture models
- Aligns technology initiatives with business objectives/experiences
- Advises on technology trends and innovations
- Validates solution discovery requirements and aligns them to customer outcomes/experience
- Presents C1’s entire portfolio and C1 (ConvergeOne) “Human Experience” story
- Collaborates closely with key customers and maintains key technical relationships with customers
- Collaborates closely with Account Executives, forming synergistic partnerships that ensures a unified approach to customer needs, from solution crafting to account management
- Leads technical teams (Design Engineers, Solution Architects, Chief Advisors, Delivery Engineers, Project Managers and Managed Services engineers)
- Oversees and responsible for the whole sales cycle, serving deals from discovery through project execution and supporting adoption in partnership with Services, PM and Lifecycle teams
- Acts as the main orchestrator behind any major deal, ensuring that all elements of the deal from initial customer requirements to final implementation plans are seamlessly integrated
- Interacts directly with key customers, virtually and preferably in-person, to build relationships, lead projects (pre-Sales, Post-sales, and Managed Services) and ensure C1 success
- Maintains ongoing engagement with customers who consume managed services, ensuring that their evolving needs are consistently met and that our solution continues to align with their long-term objectives
- Remains connected to assigned customers, including between projects
Requirements
What you’ll need- Extensive experience in enterprise-level projects
- Strong strategic thinking and leadership skills
- Ability to relate to customers’ needs and showing understanding and insight
- Ability to function as trusted advisor and build long-lasting trustworthy relationships with customers
- Demonstrates comprehensive technical abilities across various domains and across numerous services models (pre-sales, Delivery and Managed)
- Deep understanding of enterprise architecture frameworks, cloud computing, Collaboration, and Infrastructure design
- Ability to work independently with minimal direction providing accurate solution architecture for clients
- Ability to communicate with all levels, including executive levels, with customers and partners, and bridge the gap between business users and information technology
- Excellent written and verbal communication and presentation skills to convey complex technical details in a manner understandable to non-technical stakeholders; excellent relationship and collaborations skills
- Competency in negotiating with vendors, team members, and stakeholders to reach optimal outcomes
- Ability to adapt to new challenges and technologies; staying updated with industry trends
- Ability in prioritizing tasks and projects to meet deadlines without compromising quality
- Ability to identify and assess technical risks and create mitigation strategies
- Ability to mentor, guide, and manage technical teams, ensuring that projects are executed efficiently
- Certifications or equivalent experience in area of focus
- Proficient at all Microsoft Office products; Outlook, Word, Excel, PowerPoint, Visio, and SharePoint
Benefits
Comp & perks- 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
- Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
- RX Home Delivery
- HSA with Employer Contribution
- In-vitro Fertility (treatment coverage)
- Dental
- Vision (2 plans: 12-month and 24-month frames allowance)
- FSA Plans (Healthcare, Dependent Care and Limited Purpose)
- Pre-tax Commuter Plans
- Employer-paid Life Insurance
- Employer-paid Short + Term Disability
- Long Term Disability (2 plans: Employer-paid or optional Self-paid)
- Paid Parental Leave (4 weeks at 100%)
- Employee Assistance Plan
- Voluntary Life Insurance for team member, spouse and child
- Voluntary Accidental Death for team member and spouse
- Legal/ID Theft Plans
- TeleHealth
- Wellness via Omada Health (healthy living solution)
- Travel Assistance
- Business Travel Accident Coverage
- Medical for foreign travel coverage
- Employer-paid Pet Telehealth
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Volunteer Time Off
- 10 Holidays
- Summer Sizzle
- On Demand Pay (Daily Pay)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise architecturecloud computinginfrastructure designsolution architecturetechnical risk assessmentmanaged servicespre-salesdeliverycollaborationstrategic thinking
Soft Skills
leadershipcustomer relationship managementcommunicationnegotiationadaptabilitytask prioritizationmentoringcollaborationpresentation skillstrust building
Certifications
certifications in enterprise architecturecertifications in cloud computing