Designs and deploys company LANs, WANs including routers, switches, firewalls, VPN concentrators, wireless, and other hardware
Configures networks to ensure efficient and reliable operation for fulfilling business objectives and processes.
Monitors network performance and troubleshoot problem areas as needed
Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records
Monitors ticketing queue, responds to incidents in a timely manner, documents solution
Ensures network connectivity of all servers, workstations, and other network appliances
Develops, implements, and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery
Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry
Manages all network security solutions in accordance to industry best practices
Provides guidance to junior members of the team
Participates in after hours, on-call rotation as needed
Notifies end users of planned network outages / maintenance, work with providers to understand impact and timeline of provider outages
Provides backup coverage for other functions including systems administration, virtualization, storage, and telephony

Requirements

BS/BAs degree in IT or related field (Industry experience may be considered in lieu of degree)
At least 5 years of experience in similar role
Network focused industry certifications
Certifications in Juniper, Cisco, Microsoft, or equivalent
Proven experience with network capacity planning, network security principles, and general network management best practices
Network monitoring tools such as Solarwinds, Paessler, or Splunk
Disaster Recovery planning/testing
Expert level knowledge of Layer 2 and Layer 3 devices
High-level knowledge of QoS, MPLS, Ethernet, VLAN’s, routing protocols
Previous experience supporting a multi-site, interconnected network environment with 500+ employees
Excellent hardware troubleshooting experience
Strong interpersonal, written, and oral communication skills
Ability to present ideas in user-friendly language
Highly self-motivated and directed, with keen attention to detail
Proven analytical and problem-solving abilities
Able to effectively prioritize tasks in a high-pressure environment
Strong customer service orientation
Experience working in a team-oriented, collaborative environment

Benefits

401(k) Plan (35% employer match per dollar up to 10% employee contribution)
Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
RX Home Delivery
HSA with Employer Contribution
In-vitro Fertility (treatment coverage)
Dental
Vision (2 plans: 12-month and 24-month frames allowance)
FSA Plans (Healthcare, Dependent Care and Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short + Term Disability
Long Term Disability (2 plans: Employer-paid or optional Self-paid)
Paid Parental Leave (4 weeks at 100%)
Employee Assistance Plan
Voluntary Life Insurance for team member, spouse and child
Voluntary Accidental Death for team member and spouse
Legal/ID Theft Plans
TeleHealth
Wellness via Omada Health (healthy living solution)
Travel Assistance
Business Travel Accident Coverage
Medical for foreign travel coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off
10 Holidays
Summer Sizzle
On Demand Pay (Daily Pay)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network configurationnetwork mappingnetwork performance monitoringnetwork troubleshootingnetwork security managementdisaster recovery planningLayer 2 devicesLayer 3 devicesQoSMPLS

Soft Skills

interpersonal skillswritten communicationoral communicationanalytical skillsproblem-solving skillsattention to detailself-motivationtask prioritizationcustomer service orientationteam collaboration

Certifications

network focused industry certificationsJuniper certificationCisco certificationMicrosoft certification