Program Manager

• Communicates effectively with sales, marketing, and operations teams to find gaps in resources and training
• Assists in the production of sales assets and materials to facilitate the sales process
• Trains on sales methodology and other selling skills necessary to support sales team development
• Supports and informs the salesperson onboarding process and adjusts training as the company and product mature
• Assesses and implement sales tools to facilitate the sales process
• Develops and manages performance tools, processes, and programs
• Translates company goals to individual goals and aligns efforts and outcomes
• Determines appropriate feedback systems for performance planning
• Designs and evaluate performance appraisal and tracking systems
• Assists with the development of performance improvement plans, coaching agendas, training materials, and progress-tracking methods
• Works with enablement team to assess and develop appropriate key performance indicators and performance goals for specific positions and departments
• Manages logistics for onboarding and training programs
• Owns weekly sales communique to include working with extended teams for timely content

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