Works with customers in planning and designing highly successful UC environments
Works with customers to align technology to their business opportunities and needs in context of their communications platform strategy
Utilizes experience delivering consulting engagements, working with distributed sales teams along with deployment team members
Possesses a command of the voice technologies and other components that make up the core Cisco Collaboration product family
Utilizes deep technical knowledge and communication skills and organizational agility to guide customers through UC integration projects and performs the hands-on technical content development or solution design work
Executes deployments of the solution, managing successful go lives
Identifies solution system interfaces, constraints, scope, cost, risks and value

Requirements

BS in Computer Science, Engineering, or related field
Work experience must include technical consulting, solution design, project envisioning, planning, development, deployment, and management
Work with customers to align technology to their business opportunities and needs in context of their communications platform strategy
Identify solution system interfaces, constraints, scope, cost, risks and value
Document business, information, application and technology aspects of approach
Experience Leading UC projects to completion
Experience designing and implementing large-scale Unified Communications solutions
MGCP / H.323 / SIP experience required
Experience with Cisco Voice Gateways
Experience designing and implementing QoS in LAN / WAN / MAN environments
Extensive experience with PSTN communication including SIP Trunks
Experience with UCME and UCUE
Extensive experience with UCCE
Experience with UCCX desired
CVP implementation and troubleshooting experience necessary
Ability to design and implement Cisco Unified Communications, VOIP networks
Customer facing / presentation skills
Documentation skills – able to deliver low-level design documentation
Excellent verbal / written communication skills
Strong research and consultative skills
Project management skills
5 + years’ experience in designing and deploying Cisco Unified Communications network solutions
5 + years’ experience in UCCE with CVP and IPIVR

Benefits

401(k) Plan (35% employer match per dollar up to 10% employee contribution)
Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
RX Home Delivery
HSA with Employer Contribution
In-vitro Fertility (treatment coverage)
Dental
Vision (2 plans: 12-month and 24-month frames allowance)
FSA Plans (Healthcare, Dependent Care and Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short + Term Disability
Long Term Disability (2 plans: Employer-paid or optional Self-paid)
Paid Parental Leave (4 weeks at 100%)
Employee Assistance Plan
Voluntary Life Insurance for team member, spouse and child
Voluntary Accidental Death for team member and spouse
Legal/ID Theft Plans
TeleHealth
Wellness via Omada Health (healthy living solution)
Travel Assistance
Business Travel Accident Coverage
Medical for foreign travel coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off
10 Holidays
Summer Sizzle
On Demand Pay (Daily Pay)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Unified Communicationssolution designproject managementMGCPH.323SIPCisco Voice GatewaysQoSPSTN communicationUCCE

Soft Skills

communication skillsorganizational agilitycustomer facing skillspresentation skillsdocumentation skillsverbal communicationwritten communicationresearch skillsconsultative skills