Account Manager – Omnichannel

C.A. Fortune

Account Manager managing C.A. Fortune's client base across Kroger and its marketing ecosystem.

Posted 5/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Partner with internal C.A. Fortune teams to develop organizational expertise for Kroger and Kroger’s omnichannel ecosystem
Provide insights into key metrics and performance trends across Kroger’s in-store and digital business
Support planning and execution of marketing, advertising, and promotional efforts across Kroger platforms
Create operating standards for managing client businesses both online and in-store within Kroger
Act as a 360 Account Manager for C.A. Fortune client base across Kroger and Kroger.com
Develop and execute plans to drive ROI through performance-based and brand-building strategies
Represent client interests to Kroger, 84.51°, and Kroger Precision Marketing (KPM)
Analyze and report on client business results tied to Kroger digital initiatives and retail media programs
Share overall understanding of Kroger’s omnichannel ecosystem, including Pickup & Delivery, loyalty, and retail media
Support new item setup, pricing, digital shelf optimization, SEO, content syndication, and digital advertising initiatives
Collaborate cross-functionally with sales, insights, and media teams to support joint business planning and retailer growth strategies

Requirements

What you’ll need

Strong knowledge of the consumer products industry (specifically food products)
4-year bachelor’s degree, and/or similar industry experience
Proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint)
Understanding of Kroger systems and platforms including Kroger Precision Marketing (KPM), Kroger Ad Platform (KAP), Prism, Stratum, Market6, and Kroger’s broader digital ecosystem
Familiarity with omnichannel retail strategies including Pickup & Delivery, loyalty marketing, and retail media

Benefits

Comp & perks

PTO and sick days
11 paid company holidays per year
1 floating holiday
2 paid volunteer days per year
Bonus eligible
3 months fully paid parental leave (regardless of gender)
Medical, dental, and vision
Paid company life insurance
401k with company match
Summer hours (half day Fridays from Memorial Day thru Labor Day)
Work from home flexibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital advertisingSEOcontent syndicationdata analysisperformance metricsROI strategiesbrand-building strategiesomnichannel retail strategiespricing strategiesdigital shelf optimization

Soft Skills

collaborationcommunicationorganizational skillsinsight generationclient managementcross-functional teamworkstrategic planningproblem-solvingperformance reportingrelationship management

Certifications

Bachelor's degree