Ecommerce Client Partnership Manager

C.A. Fortune

E-commerce Client Partnership Manager managing a portfolio of C.A. Fortune clients' Amazon accounts.

Posted 5/18/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Direct management of clients’ brands and portfolio with responsibility for:
Ecommerce strategy development across the channel to ensure product availability, content, customer acquisition, and retention.
Amazon digital shelf creation & optimization, assortment recommendations, pricing, merchandising, Amazon Advertising strategy & execution, 1P & 3P selling.
Work with clients to identify, track, and report on KPIs.
Help clients navigate relationships and meetings with Amazon Vendor Managers.
Manage clients’ vendor and seller accounts, including catalog and content updates, merchandising, data accuracy, and submissions to Amazon support.
Lead onboarding of new clients and new product launches in Vendor and Seller Central.
Engage internal insights team to deliver client reporting and data needed to make key business decisions.
Analyze client reporting and develop insights that lead to action to drive growth.
Ongoing project management to drive client success.
Tracking progress and coordinating client updates to ensure critical timelines are met.
Identification of issues and troubleshooting solutions with Amazon support including operational issues that may cause delays in shipments.
Participation in key client strategy meetings.
Work with distributors and other 3P logistics providers to provide solutions for clients to sell any product via Amazon platforms.

Requirements

What you’ll need

At least 3 years of experience working with Amazon.
Experience with a major retailer (Brick & Mortar or Online).
Experience partnering with Amazon and working with Seller Central and Vendor Central platforms.
Experience with Amazon's advertising portal (i.e. budgeting and advertising spend).
Strong knowledge of the consumer products industry (specifically food products).
Strong communication skills, ability to clearly articulate complex concepts/processes in a concise manner, including strong attention to detail and proofreading skills.
A demonstrated competency in multi-tasking and problem-solving with focus on meeting deadlines.
Strong analytical and strategic thinker; can turn self-developed strategies/efficient processes into execution.
Bachelor’s Degree and/or similar industry experience.
Proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint).

Benefits

Comp & perks

PTO and Sick Days
11 paid company holidays per year
1 Floating holiday
2 paid volunteer days per year
3 months fully paid parental leave (regardless of gender)
Medical, dental, and vision
Paid company life insurance
401k with company match
Summer hours (half day Fridays from Memorial Day through Labor Day)
Bonus eligible

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Ecommerce strategy developmentAmazon digital shelf optimizationKPI tracking and reportingVendor CentralSeller CentralAmazon AdvertisingData analysisProject managementProblem-solvingMulti-tasking

Soft Skills

Strong communication skillsAttention to detailAnalytical thinkingStrategic thinkingAbility to articulate complex conceptsClient relationship managementTime managementCollaborationAdaptabilityLeadership

Certifications

Bachelor’s Degree