Operations Specialist

Bybit

Fiat operations specialist managing BRL deposits, withdrawals, and payment partners for Bybit, a global cryptocurrency exchange. Coordinating integrations, settlements, compliance, and user-experience improvements in Brazil.

Posted 8/4/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in payment operations and banking within the Brazilian financial ecosystem, with a strong focus on managing integrations, compliance, and user experience. Proficient in coordinating cross-functional teams and optimizing payment processes to ensure operational stability and regulatory adherence.

Highest-signal resume keywords

Payment Operations ManagementTechnical Integration CoordinationBrazilian Financial RegulationsProject Management SkillsFluency in English and Portuguese

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment OperationsTechnical IntegrationsData AnalysisRegulatory ComplianceKYC ComplianceAnti-Money Laundering PracticesTransaction MonitoringReconciliationUser Experience OptimizationPerformance Monitoring

Soft Skills

Analytical ThinkingProactive Problem SolvingExcellent Communication SkillsCross-Functional CollaborationNegotiation Skills

Industry Keywords

Brazilian Financial EcosystemLocal Payment MethodsFiat On/Off-RampPayment Service ProvidersCard ProcessorsBanking OperationsUser Preferences TrackingOperational ControlsSOPsRunbooks

Tech Stack

Tools & technologies

Ruby on Rails

About the role

Key responsibilities & impact

Drive the integration of local payment methods enabling BRL deposits and withdrawals
Own and manage BRL on/off-ramp channels end-to-end, ensuring availability, performance, and reliability
Manage relationships, negotiations, and daily communication with Brazilian banks, payment vendors, PSPs, card processors, and other fiat partners
Lead technical integrations with local banks and payment gateways alongside engineering and product teams
Monitor end-to-end fiat on/off-ramp operations, resolve issues, and ensure smooth transactions
Track Brazilian user preferences and regulatory changes to adapt the platform
Collaborate with Customer Support to resolve deposit, withdrawal, and transaction-status issues
Ensure liquidity and operational stability of BRL payment flows
Use data and metrics to optimize integrations and reduce user friction
Provide product insights based on user behavior, transaction data, and customer feedback
Support fiat operations for additional currencies such as ARS
Monitor daily processing, settlements, and reconciliation between internal systems and external partners
Coordinate card and payment infrastructure partners for Brazilian users
Maintain operational controls including limits, reconciliation routines, cut-off times, and monitoring alerts
Investigate and resolve incidents, including escalation and root cause analysis
Maintain SOPs, runbooks, and operational documentation
Collaborate with Product, Technology, Risk, and Compliance teams
Advocate for intuitive, frictionless payment-related user experiences

Requirements

What you’ll need

3+ years of experience in payment operations, banking, or fintech in Brazil
Demonstrated payments or banking industry experience
Strong understanding of the Brazilian financial ecosystem, local payment rails, and banking operations
Hands-on experience coordinating technical integrations with banks and payment providers
Ability to bridge communication between technical and business teams
Familiarity with Brazilian financial regulations, anti-money laundering practices, KYC compliance, and payment industry standards
Strong project management skills and ability to lead multiple initiatives and meet deadlines
Analytical thinking and proactive issue-solving approach
Excellent verbal and written communication skills
Ability to work cross-functionally with internal and external stakeholders, including banks and vendors
Fluency in English and Portuguese, written and verbal; additional languages are a plus

Benefits

Comp & perks

Study Growth Fund supporting professional development and continuous learning
Regular internal team-building activities, workshops, and events
Opportunity to work with a diverse, international team
Career growth and advancement opportunities
Internal job opportunities supporting long-term career development