Operations Manager

BY YOUR SIDE Autism Therapy Services

Operations Manager overseeing operational readiness and staff supervision at BY YOUR SIDE-Autism Therapy Services. Ensuring a positive experience for families and maintaining center operations.

Posted 6/19/2026full-timeColorado Springs • Colorado • 🇺🇸 United StatesJuniorMid-Level💰 $56,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Ensure a positive experience for prospective and current families
Maintain accurate, efficient communication and documentation with parents and clinical staff
Provide day-to-day supervision of the Registered Behavior Technicians (RBTs) at assigned center(s)
Serve as the primary point of contact for center maintenance needs
Conduct daily walk-throughs to identify and address safety, cleanliness, maintenance, and operational concerns
Manage cleaning tasks, restocking, vendor coordination, and work order management
Participate in leadership and team meetings
Attend professional development training and complete related assignments and compliance trainings by assigned deadlines
Achieve assigned Key Performance Indicators (KPIs)

Requirements

What you’ll need

High School Diploma or GED Equivalent, required
Bachelor's degree strongly preferred
2+ years overseeing daily operations
2+ years providing excellent customer services
Ability to maintain quality, safety, and infection control standards
Strong communication skills with the ability to proactively, professionally, and effectively engage with clients, families, and team members across departments
Capable of responding quickly, calmly, and safely with mental acuity to emergency situations or other stressful situations
Proficient with Microsoft Office (e.g., Teams, Word, Excel, Outlook)

Benefits

Comp & perks

Full Health Benefits Package + Pet Insurance
401K with Company Match
28 Days Paid Time Off-Recharge & thrive with industry-leading PTO + Paid Holidays
Immediate Pay Access - YOU choose when you get paid!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer serviceoperations managementsafety standardsinfection control

Soft Skills

communicationleadershipproblem-solvingteam collaborationstress management

Certifications

High School DiplomaGED EquivalentBachelor's degree