Operations Manager

BY YOUR SIDE Autism Therapy Services

Operations Manager responsible for ensuring operations and supervising RBTs at autism therapy center. Supporting high-quality service delivery and maintaining center standards in Des Plaines, IL.

Posted 6/19/2026full-timeDes Plaines • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $56,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Ensure a positive experience for prospective and current families by maintaining accurate, efficient communication and documentation with parents and clinical staff.
Provide day-to-day supervision of the Registered Behavior Technicians (RBTs) at assigned center(s).
Promote fair and consistent employment practices, and support the delivery of high-quality services.
Serve as the primary point of contact for center maintenance needs.
Conduct daily walk-throughs to identify and address safety, cleanliness, maintenance, and operational concerns.
Maintain a consistently clean, organized, and tour-ready center aligned with operational standards.

Requirements

What you’ll need

High School Diploma or GED Equivalent, required.
Bachelor's degree strongly preferred.
2+ years overseeing daily operations.
2+ years providing excellent customer services.
Ability to maintain quality, safety, and infection control standards.
Strong communication skills with the ability to proactively, professionally, and effectively engage with clients, families, and team members across departments.
Proficient with Microsoft Office (e.g., Teams, Word, Excel, Outlook).

Benefits

Comp & perks

Immediate Pay Access - YOU choose when you get paid!
Full Health Benefits Package + Pet Insurance
401K with Company Match
28 Days Paid Time Off-Recharge & thrive with industry-leading PTO + Paid Holidays
Professional Growth-Work with a team that celebrates success

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer serviceoperational managementquality standardssafety standardsinfection control

Soft Skills

communicationsupervisionorganizationproactive engagementprofessionalism

Certifications

High School DiplomaGED EquivalentBachelor's degree