Operations Manager

BY YOUR SIDE Autism Therapy Services

Operations Manager at BY YOUR SIDE-Autism Therapy Services ensuring families have positive experiences while managing staff operations and facility maintenance at the center in Plainfield, IL.

Posted 6/19/2026full-timePlainfield • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $56,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

The Operations Manager ensures a positive experience for prospective and current families by maintaining accurate, efficient communication and documentation with parents and clinical staff.
Provide day-to-day supervision of the Registered Behavior Technicians (RBTs) at assigned center(s).
Solely responsible for all center maintenance, operational readiness, organization, and supply management needs.
Manage cleaning tasks, restocking, vendor coordination, and work order management in accordance with company approval guidelines.
Serve as the primary point of contact for center maintenance needs.
Conduct center tours for new or prospective client/caregivers in the absence of the Center Director.

Requirements

What you’ll need

High School Diploma or GED Equivalent, required.
Bachelor's degree strongly preferred.
2+ years overseeing daily operations.
2+ years providing excellent customer services.
Ability to maintain quality, safety, and infection control standards.
Strong communication skills with the ability to proactively, professionally, and effectively engage with clients, families, and team members across departments.
Capable of responding quickly, calmly, and safely with mental acuity to emergency situations or other stressful situations.
Proficient with Microsoft Office (e.g., Teams, Word, Excel, Outlook).

Benefits

Comp & perks

Immediate Pay Access - YOU choose when you get paid!
Full Health Benefits Package + Pet Insurance
401K with Company Match
28 Days Paid Time Off-Recharge & thrive with industry-leading PTO + Paid Holidays
Professional Growth-Work with a team that celebrates success

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations managementcustomer servicequality standardssafety standardsinfection control

Soft Skills

communicationorganizationsupervisionproblem-solvingstress management

Certifications

High School DiplomaGED EquivalentBachelor's degree