BWT Operadora

Commercial Analyst – Tourism

BWT Operadora

full-time

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • Assist international clients;
  • Provide operational support to international clients;
  • Liaise with the Registration and Finance departments to onboard new clients;
  • Execute, in partnership with Management, the process for approving new clients (commercial, contract, registration, and approval);
  • Register clients in the Cangooroo and Infotravel systems;
  • Manage reservations in the Cangooroo and Infotravel systems;
  • Negotiate with and maintain relationships with suppliers to support clients;
  • Develop promotional campaigns for international clients together with Management;
  • Participate in trade shows and events;
  • Monitor clients (sales, reservations, inquiries) through systems;
  • Maintain commercial relationships with current, new, and prospective clients;
  • Collaborate with Management to create departmental processes;
  • Collaborate with Management to create sales campaigns for domestic (Brazil) and international products.

Requirements

  • Bachelor’s degree in Tourism, Hospitality, Business Administration, International Relations, or related fields;
  • Previous experience in incoming tourism operations, preferably with international clients;
  • Experience with reservation and client management systems (preferably Cangooroo and Infotravel);
  • Previous experience negotiating with suppliers and creating promotional campaigns;
  • Proficient in Microsoft Office (Excel, Word, PowerPoint);
  • Intermediate English;
  • Knowledge of English and Spanish is a plus.
Benefits
  • Meal allowance (Vale-refeição);
  • Company-provided equipment for home office;
  • Health insurance;
  • Dental insurance;
  • Psychological counseling;
  • Nutritional counseling;
  • Total Pass (transport/benefit card);
  • Partnership with SESC;
  • Birth benefit;
  • Birthday day off;
  • Discounts on higher education courses at Uniasselvi;
  • Discounts on Serra Verde Express train tours;
  • Employee discount club.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
reservation managementclient managementpromotional campaignsnegotiationMicrosoft OfficeExcelWordPowerPointintermediate EnglishSpanish
Soft Skills
operational supportrelationship managementcollaborationcommunication
Certifications
Bachelor’s degree in TourismBachelor’s degree in HospitalityBachelor’s degree in Business AdministrationBachelor’s degree in International Relations