Operations

• Provide pre- and post-sales support, assisting the sales team
• Perform reconfirmation of reservations with airlines
• Act as the point of contact for resolving incidents with end customers and suppliers
• Monitor and manage reservations and discrepancies on the company portal
• Report inconsistencies and resolutions to management
• Participate in trainings and workshops to improve knowledge of travel destinations and customer service
• Stay up to date with trends and developments in the travel market

Air Operations Analyst

Operations Analyst

Assistente de Operações

Coordenador de Operações de Marketplaces

Operations Intern