Fraud Analyst

BVNK

Fraud Analyst at Allica Bank in Milton Keynes focused on transaction and payments fraud. Managing investigations and collaborating on prevention strategies while supporting customer outcomes.

Posted 6/10/2026full-timeMilton Keynes • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Switching

About the role

Key responsibilities & impact

Proactive review of fraud risks relating to Card Transaction and Payments Fraud.
Manage own case load of Fraud Investigations, delivering the best outcome for both our Customers and Allica Bank.
Recovery of funds through appropriate platforms and payment schemes, i.e., VISA Chargeback.
Support the VISA Dispute and Financial Reconciliation processes.
Identify new fraud trends and collaborate on effective prevention strategies.
Support Allica’s Change programme, providing SME knowledge.
Assist with training needs and provide coaching as appropriate.
Communicate ongoing and new fraud risks and trends appropriately to the business.
Adhere to and support Allica’s risk management framework.
Ensure full compliance with Allica’s policies as required.

Requirements

What you’ll need

Fraud Investigation experience is essential.
Strong knowledge of transaction and payment processing rules, regulations, and platforms.
Excellent communication skills, both written and verbal.
Enjoys a variety of different activities and comfortable switching priority as needed.
Strong customer focus, with an emphasis on doing the right thing.
Good negotiation skills, able to engage effectively in challenging situations and under pressure.
Quality relationship management skills and the ability to engage across a wide range of differing stakeholders.
Strong technical skills, especially MS Excel, PowerPoint, SharePoint, Outlook, etc.
Excellent communication and leadership skills.
Organisational and time-management skills.
Attention to detail.

Benefits

Comp & perks

Full onboarding support and continued development opportunities
Options for flexible working
Regular social activities
Pension contributions
Discretionary bonus scheme
Private health cover
Life assurance
Family friendly policies including enhanced Maternity & Paternity leave

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Fraud InvestigationTransaction Processing RulesPayment Processing RegulationsVISA ChargebackFinancial ReconciliationFraud Risk ManagementChange Management

Soft Skills

Communication SkillsCustomer FocusNegotiation SkillsRelationship ManagementOrganizational SkillsTime ManagementAttention to DetailCoaching Skills