Lending Operations Officer

BVNK

Lending Operations Officer ensuring compliance and operational excellence for SME lending products at Allica Bank. Collaborating with various teams to manage a portfolio of lending cases efficiently.

Posted 6/1/2026full-timeMilton Keynes • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Ensuring the best possible customer experience for Allica’s lending products from Offer stage through to loan drawdown and completion.
Working closely with Relationship Managers, Business Development Managers, legal and valuation panels, and Underwriting teams.
Manage a portfolio of lending cases covering Commercial Mortgages, GGS loans, Overdrafts, and Business Loans progressing them efficiently and effectively to completion while maintaining compliance and operational excellence.

Requirements

What you’ll need

Strong customer service ethic with a proven record of delivering high standards in a fast paced environment.
Commercial Mortgage background.
Understanding of the commercial environment and lending pipeline management.
Strong financial and commercial awareness.
Good understanding of Conduct and Treating Customers Fairly requirements relevant to Credit Operations.
Excellent oral and written communication skills, with strong relationship management skills.
Attention to detail and record keeping

Benefits

Comp & perks

Full onboarding support and continued development opportunities
Options for flexible working
Regular social activities
Pension contributions
Discretionary bonus scheme
Private health cover
Life assurance
Family friendly policies including enhanced Maternity & Paternity leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Commercial MortgagesGGS loansOverdraftsBusiness Loanslending pipeline managementrecord keeping

Soft Skills

customer service ethiccommunication skillsrelationship managementattention to detail