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About the role
Key responsibilities & impact- Provide general administrative support across the Fraud and CDD teams.
- Upload, organise and maintain customer documentation within internal systems.
- Assist with Customer Due Diligence checks during onboarding and in life reviews.
- Ensure required documents and data have been received, highlight missing information, and outreach to customers where additional information is required.
- Support the logging and tracking of CDD & fraud alerts within internal systems.
- Maintain internal trackers and case records to ensure accurate audit trails.
- Update internal systems with customer and case information.
- Work with internal teams to obtain documentation when required.
- Support the wider Financial Crime team with general operational and administrative tasks.
Requirements
What you’ll need- Ambition to support the Bank’s first line of defence teams, protecting against financial crime.
- Strong organisational and administrative skills.
- Excellent attention to detail.
- Ability to manage multiple tasks and meet deadlines.
- Comfortable working with data and internal systems.
- Good written and verbal communication skills.
- Basic Microsoft Office skills (Excel, Outlook, Word).
Benefits
Comp & perks- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave
ATS Keywords
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Soft Skills
organisational skillsadministrative skillsattention to detailtime managementcommunication skills