ButterflyMX

Accounts Receivable/Collections Specialist

ButterflyMX

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Analyzing invoices and monitoring customer accounts.
  • Fixing payment discrepancies and reconciling accounts.
  • Keeping extremely detailed financial records.
  • Communicating to clients constantly to address billing, payments and collections inquiries/issues.
  • Following up on overdue payments.
  • Preparing detailed aging reports and customer account statements.
  • Supporting month-end and year-end close activities.
  • Processing credit memos and customer refunds.
  • Identifying and flagging customers with potential credit risk, and recommending service suspension when appropriate.
  • Escalating issues and/or handling a wide variety of escalations.
  • Driving improvements to the collections process through system enhancements, process optimization, and sharing of best practices
  • Assisting in minimizing bad debt and improving collection of past-due accounts.
  • Teamwork Makes the Dream Work: You'll be linking up with Sales, Customer Success Management, Customer Service, Implementation Management, and various levels of upper management within the entire organization.

Requirements

  • Associates or Bachelor's degree in Accounting, Finance, or Business is preferred but not required.
  • 2-3 years of Accounting/Finance experience.
  • You know your way around different ERPs and CRMs (Intacct, Salesforce), Accounts Receivables Collections Modules.
  • You're detail-oriented when it comes to data entry and accounting operations.
  • You're good at solving problems and analyzing data from various sources and/or platforms.
  • You can talk to anyone - all calibers of customers (great communication skills).
  • You can juggle multiple accounts in a hectic environment.
  • You’re knowledgeable in various office software solutions (Google G-Suite/Workspace, Microsoft Office, Slack, Zoom).
  • You're knowledgeable in spreadsheets (Excel/Google Sheets—think VLOOKUPs and pivot tables).
  • You are super organized, know how to prioritize your work, and manage your time accordingly.
  • Ability to work alone in various other assignments, projects or ad hoc requests, as needed.
  • Proven experience with leveraging AI tools in both professional and personal settings. ButterflyMX is an AI-forward organization and the ability to optimize efficiency using AI is crucial in every role.
  • Personal Vibe: You need a high level of professionalism, be a person of integrity, keep financial info confidential, and be able to work well with a team in order to deliver operational excellence and a great customer experience.
Benefits
  • Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
  • 401(k) plan with a match
  • 13 paid holidays and 25 days PTO
  • Paid Family Leave
  • Employee Assistance Program
  • Quarterly self-care stipends
  • HealthAdvocacy Program
  • Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance
  • Collaborative, dynamic work environment filled with kind, smart people, who are working hard on an industry-defining product**

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
accountingfinancedata entryaccounts receivablecollectionsdata analysisfinancial record keepingcredit risk assessmentprocess optimizationAI tools
Soft skills
communicationproblem solvingdetail-orientedorganizational skillstime managementteamworkprofessionalismintegritycustomer serviceadaptability
Certifications
Associates degreeBachelor's degree