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Physician Liaison – Financial Services
ButterCMS 🧈Responsible for building physician referral relationships in surrounding areas of designated practices. Collaborating to enhance the profile and reputation of the practice in the community.
About the role
Key responsibilities & impact- Identify referral sources and maintain and grow physician referrals through on-site visits to (OB/GYN, Urology, GYN Onc and Family Practice) referring office, networking events, trade shows, community functions, and patient education/outreach events that align with current strategies of the practice.
- Continually share feedback from the market to initiate, in conjunction with the appropriate managers, operations-based changes in our services to better serve our referring offices.
- Build strong partnerships with referring and non-referring offices.
- Point of contact for ordering of marketing materials for the clinics and the field in conjunction or as directed by Marketing Manager / Managing Director.
- Identify and monitor competitor activities and efforts within the area.
- Support established metrics and measures of success for all local referral efforts.
- Develop and implement regular strategic plans to increase referrals.
- Keep a pulse on the clinics new consults scheduled every week, no show rate and trends.
- Identify referral patterns and create strategic plans to respond to trends.
- Daily document visits in the CRM (Salesforce).
- 2 days per week in field with minimum 10 office visits.
- Have a solid understanding of the infertility journey demonstrating expertise.
- Can articulate the many points of difference we have as it relates to the patient experience.
- Contribute to team effort by maintaining an excellent rapport and working relationship between patient services and other departments within the practice and the Prelude Network.
- Assist with execution of special projects and events, e.g. Annual Fertility Symposium (virtual or hybrid event) or appearances at other sales/marketing opportunities.
- Point of contact in relationships with outside marketing agencies and/or vendors, in conjunction or as directed by Marketing Manager.
- Point of contact in relationships with local community groups (eg. GOGS, Men Having Babies, various women’s societies, etc.), in conjunction or as directed by Marketing Manager.
- Leads all aspects of patient-focused community events.
- Ability to travel throughout designated region as well as within North America to the clinics within the Inception network, as well as required meetings and conferences.
- Other duties as assigned.
Requirements
What you’ll need- Bachelor’s degree or higher in marketing or related field required.
- Minimum of five (5) years’ experience working with physicians/providers, medical practice office staff, or other medical specialties required.
- Previous experience in the fertility industry and/or interfacing with OB/GYNs preferred.
- Outgoing personality with superior oral and written communication skills.
- Self-starter who works independently and as a member of a team, taking initiative and meeting objectives.
Benefits
Comp & perks- Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance.
- FREE or low-cost employee-only healthcare coverage option is also available.
- Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
- Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
- Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
- Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
- Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
- Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
- Rewards for Connections: Earn extra money with our Employee Referral Program —your network is invaluable!
- Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
- Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
- Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
- Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRMSalesforcestrategic planningmarket analysisreferral managementevent planningpatient educationdata documentationmetrics trackingcommunity outreach
Soft Skills
communication skillsinterpersonal skillsteam collaborationinitiativerelationship buildingself-starterorganizational skillsrapport buildingadaptabilityproblem-solving
Certifications
Bachelor’s degree in marketingBachelor’s degree in related field