ButterCMS 🧈

Accounts Receivable

• Monitors claim status and records in system daily for commercial insurance billing.
• Ensure timely collection of outstanding A/R and perform a variety of clerical and accounting functions to resolve billing issues of submitted claims
• Review EOBs, assist in verifying patient coverage if needed, and assist with patient billing inquiries through a billing queue
• Conducting outbound calls to insurance companies and/or patients to reconcile account issues and outstanding account balances
• Facilitates and initiates appeals to insurance companies for higher payments and other appeals as needed.
• Handles correspondence from payers to ensure all information required for claim processing is provided.
• Review and resolve credit balances or unassigned money remaining on an account.
• Provides customer service and follow through on account questions.
• Assists with Special Projects as needed.

AR Specialist – Healthcare

AI Engineer

• Solve high-impact problems across product and internal systems, identifying where AI or automation can create real value.
• Work closely with engineering, product, and business stakeholders to understand problems, clarify goals, and define the right approach.
• Design pragmatic, end-to-end solutions from architecture and technical plans to production-ready systems.
• Build systems involving LLMs, integrations, and multi-step or agentic workflows.
• Write production-quality code, build prototypes, and evolve them into robust, scalable solutions.
• Influence technical direction across teams, define best practices, and help others adopt AI effectively.

Principal AI Engineer

QA Engineer

• Owning end-to-end testing of complex back-end and cloud services running on AWS, Docker, and (where needed) VM setups
• Designing, writing, and adapting automation scripts for API and environment testing across both SaaS and on-premises deployments
• Validating integrations between CKEditor Cloud Services and depending components like CKEditor 5, Customer Portal
• Running performance, stress, and regression testing on CKEditor ecosystem services
• Partnering with developers to reproduce, triage, and resolve customers' technical and integration issues
• Proactively identifying quality risks in the system and proposing improvements to test coverage, tooling, and CI reliability

Financial Planning and Analysis

• Identify referral sources and maintain and grow physician referrals through on-site visits to (OB/GYN, Urology, GYN Onc and Family Practice) referring office, networking events, trade shows, community functions, and patient education/outreach events that align with current strategies of the practice.
• Continually share feedback from the market to initiate, in conjunction with the appropriate managers, operations-based changes in our services to better serve our referring offices.
• Build strong partnerships with referring and non-referring offices.
• Point of contact for ordering of marketing materials for the clinics and the field in conjunction or as directed by Marketing Manager / Managing Director.
• Identify and monitor competitor activities and efforts within the area.
• Support established metrics and measures of success for all local referral efforts.
• Develop and implement regular strategic plans to increase referrals.
• Keep a pulse on the clinics new consults scheduled every week, no show rate and trends.
• Identify referral patterns and create strategic plans to respond to trends.
• Daily document visits in the CRM (Salesforce).
• 2 days per week in field with minimum 10 office visits.
• Have a solid understanding of the infertility journey demonstrating expertise.
• Can articulate the many points of difference we have as it relates to the patient experience.
• Contribute to team effort by maintaining an excellent rapport and working relationship between patient services and other departments within the practice and the Prelude Network.
• Assist with execution of special projects and events, e.g. Annual Fertility Symposium (virtual or hybrid event) or appearances at other sales/marketing opportunities.
• Point of contact in relationships with outside marketing agencies and/or vendors, in conjunction or as directed by Marketing Manager.
• Point of contact in relationships with local community groups (eg. GOGS, Men Having Babies, various women’s societies, etc.), in conjunction or as directed by Marketing Manager.
• Leads all aspects of patient-focused community events.
• Ability to travel throughout designated region as well as within North America to the clinics within the Inception network, as well as required meetings and conferences.
• Other duties as assigned.

Physician Liaison – Financial Services

Social Media Manager

• Plan, draft, schedule, and publish content across Instagram, Facebook, TikTok, Youtube and LinkedIn to support Aspire Fertility’s San Antonio location.
• Create original photo, graphic, and short-form video content that reflects our brand voice and supports patient education and community engagement.
• Monitor comments, direct messages, and reviews daily; respond promptly in a warm, professional, HIPAA-compliant manner and escalate clinical or sensitive inquiries to the appropriate team.
• Maintain a monthly content calendar aligned with marketing campaigns, awareness months, local events, and network-wide initiatives from The Prelude Network®.
• Coordinate with physicians, nurses, and staff to capture authentic behind-the-scenes content while maintaining patient privacy at all times.
• Track performance metrics (reach, engagement, follower growth, conversions) and deliver a concise monthly report with insights and recommendations.
• Stay current on social media trends, platform updates, and fertility/healthcare content best practices, and bring new ideas to the team.
• Ensure all content follows HIPAA, advertising, and Aspire Fertility brand guidelines before publishing.

AR Specialist – Healthcare

Principal AI Engineer

QA Engineer

Physician Liaison – Financial Services

Social Media Specialist