ButcherBox

Senior Product/Project Manager

ButcherBox

full-time

Posted on:

Location Type: Hybrid

Location: Greater Boston • Massachusetts • United States

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Salary

💰 $155,000 - $190,000 per year

Job Level

Senior

About the role

  • Drive product strategy for features and initiatives that align with company goals
  • Contribute to product roadmaps, prioritizing features based on customer impact and business value
  • Make fast, data-informed decisions with an entrepreneurial bias toward action
  • Build scrappy solutions when needed - create prototypes to test hypotheses quickly
  • Collaborate with engineering, design, marketing, RevOps and customer support to define requirements and ship features
  • Work closely with Customer Insights to conduct research and identify customer needs
  • Understand technical constraints and make informed trade-offs between ideal features and feasibility
  • Own end-to-end project management from concept through launch and post-launch optimization - feature isn't "done" when it ships, but when it is effectively communicated to customers and actively being used.
  • Coordinate cross-functional launch needs: marketing emails, customer support training, help center updates
  • Work with marketing to develop communication strategy - how will we introduce this? What's the value prop?
  • Track and report on project progress, ensuring timely delivery of objectives.
  • Monitor launch health and adoption - are customers finding and using the feature? Where are they getting stuck?
  • Set clear, quantitative measures for product success
  • Monitor product performance, user feedback, and market data to optimize features
  • Make data-driven decisions to enhance user satisfaction and business metrics
  • Conduct A/B tests and experiments to validate hypotheses
  • Own post-launch analysis - understand why features succeeded or failed, share learnings with the team
  • Communicate product plans, progress, and results to leadership and stakeholders
  • Maintain transparency and alignment across the organization
  • Partner effectively with senior team members to drive initiatives forward

Requirements

  • 4+ years of experience as a Digital Product Manager
  • Experience working with Shopify
  • Understanding of retention & loyalty metrics in an ecommerce environment
  • Balances customer needs with business goals. Manages escalated stakeholder concerns. Build strong relationships with key stakeholders.
  • Self-starter with excellent time management skills
  • Experience working in high-velocity startup or product teams
  • Willingness to build prototypes and test solutions hands-on
  • Bachelor's degree in business, marketing, engineering, or related field
  • Prior experience using AI tools in product workflows (ChatGPT, Claude, Midjourney, etc.)
  • Basic understanding of HTML/CSS or ability to review code implementations
Benefits
  • Health: medical, dental, vision, and life insurance, an employer-funded HSA, and short & long-term disability benefits
  • Financial: 401(k) with generous employer match
  • Annual bonus based on company performance
  • Time off: unlimited paid time off policy, 20 weeks parental leave, an executive team that encourages a good work/life balance
  • Personal growth: Annual Learning & Development stipend, and access to a range of personal and professional coaching solutions through BetterUp
  • Food: a free Custom Classic ButcherBox each month and weekly lunch reimbursement
  • Others: reimbursement for wellness activities, an exceptional EAP, fertility benefits, life insurance and more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Digital Product ManagementA/B testingPrototypingHTMLCSSData analysisRetention metricsLoyalty metricsProject managementCustomer insights
Soft Skills
Time managementRelationship buildingCommunicationCollaborationEntrepreneurial mindsetData-driven decision makingStakeholder managementAdaptabilityProblem-solvingTransparency
Certifications
Bachelor's degree in businessBachelor's degree in marketingBachelor's degree in engineering