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Content Writer I
BusinessolverContent Writer I at Businessolver creating benefits educational content for client programs. Collaborating with clients to communicate effectively per their tone, culture, and style guides.
About the role
Key responsibilities & impact- Approach all work with a focus on fulfilling Businessolver's mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experience
- Create and deliver required content writing, editing, and proofreading for various mediums such as benefit guides, home mailings, email, text messages, presentations, video scripts, websites, and more for managed book of business
- Ensure quality, accuracy, and timeliness of content delivery
- Gather and leverage discovery documentation and resources to produce impactful content to educate our clients’ unique employee demographics
- Maintain client-specific artifacts such as project briefs, the eligibility and content matrix and any other relevant resources
- Adhere to client writing style guides in all writing projects
- Understand client health plan(s) and employee benefit package details per population in order to communicate with accuracy
- Understand best practices as outlined by the broader Consumer Experience team, be consultative with clients and influence their adoption of best practices
- Leveraging project management software, monitor and complete tasks as assigned related to client projects by the assigned due date
- Identify and resolve project issues and escalate as necessary to help manage project risks. Manage activities, progress, and deadlines across multiple projects using outlined SOPs and project management software
- Complies with all policies and standards
Requirements
What you’ll need- Proficient in Microsoft Office products, including PowerPoint
- At least 1-3 years professional experience in journalism, content creation, or other related field
- Professional demeanor, ability to build trusting relationships and create a sense of urgency to accomplish results
- Strong organizational and time management skills with the ability to recognize project risks and competing priorities
- Strong collaboration and project management skills – an ability to work effectively with different people within an organization (technical, salespeople, executives)
- Excellent verbal and written communication skills, with exceptional interpersonal skills
- A compelling portfolio of writing samples must be submitted for consideration
- Strong understanding for AP and Chicago style writing rules and guidelines.
Benefits
Comp & perks- Comprehensive benefits package
- Health insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content writingeditingproofreadingproject managementMicrosoft OfficeAP style writingChicago style writingcontent creationtime managementorganizational skills
Soft Skills
professional demeanorrelationship buildingsense of urgencycollaborationcommunicationinterpersonal skillsproblem-solvingconsultative skillsinfluenceadaptability