Manage all phases of new data exchange development, including documenting, updating, and communicating business requirements, executing file configuration, overseeing testing, and ensuring on-time launch.
Communicate with clients and vendors for requirements gathering and analysis.
Coordinate with project team members to understand client-specific benefits structure, file layouts, field mappings, and profiles.
Create detailed documentation and configuration of files, including secure file transfer setup and testing.
Coordinate with client and vendor contacts for meetings, specifications layout, and testing.
Work with the project manager to maintain project tracking documentation and status reports.
Act as the primary liaison between internal and external parties to document all requirements for data exchange specifications across assigned clients/vendors.
Utilize industry file formats.
Employ tools such as JavaScript/XML/XLS, Beyond Compare, SQL, and Access.
Provide peer assistance on quality assurance, defect tracking, and resolution.
Participate in status discussions and raise risks as needed.
Own the transition process from onboarding to ongoing, steady-state operations, including documentation, detailed discussions, and issue resolution.

Requirements

4+ years as an administrative outsourcing analyst or equivalent; programming/coding experience in SaaS is a plus.
Experience with various payroll platforms is ideal
Understanding of payroll file formats.
Proficiency in XML/XSL as well as strong Excel skills.
Excellent organizational skills and ability to coordinate with internal business partners.
Ability to work independently with minimal guidance while managing multiple client assignments with overlapping timelines.
Strong critical thinking and problem-solving skills; detail-oriented with high accuracy and follow-through.
Aptitude for working with large data sets and recognizing patterns.
Ability to facilitate meetings with clients and vendors, capturing documentation and identifying action items.
Participation in cross-functional projects.
BS preferred, ideally in Business, Computer Science, or a related field but not required.

Benefits

Eligible to participate in the annual bonus incentive plan
Comprehensive benefits package for full-time or part-time benefit eligible employees

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

data exchange developmentfile configurationtestingJavaScriptXMLXSLSQLAccesspayroll platformsdata analysis

Soft skills

organizational skillscommunicationcritical thinkingproblem-solvingdetail-orientedindependent workcoordinationmeeting facilitationdocumentationissue resolution

Certifications

BS in BusinessBS in Computer Sciencerelated field