Businessolver

EDI Benefit Analyst – Champion

Businessolver

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $16 - $25 per hour

Job Level

JuniorMid-Level

About the role

  • Ensure positive client experiences through high quality service and communication
  • Respond to shared inbox inquiries from clients and internal partners within expected time frames
  • Review and work all open cases for clients
  • Manage client deliverables, track progress and complete assigned work through company planning tools
  • Maintain accountability for inbound and outbound files
  • Maintain carrier and client SFTP setup and completion of updates as needed
  • Daily review of incoming data files, and carrier discrepancy reporting
  • Execution of client specific process and procedure
  • Complete risk mitigation reporting to include audits, team activity and case manager reports
  • Communicate daily to alert team of issues or red flags with client data or files
  • Working with Carriers on ongoing file updates and requests
  • Function as the primary point of communication for our Carrier partners
  • Communicate updates to Client Services and technical partners as required
  • Identify root cause of any systemic issues

Requirements

  • Minimum of 2 years’ experience focused on employee benefits and/or benefits administration
  • Bachelor’s Degree or equivalent experience
  • Strong Excel skills (VLOOKUP, convert to CSV, concatenation & pivot tables)
  • Tech savvy – must have a comfort level with learning and utilizing new technology
  • Ideal candidates will possess a background heavy with utilizing benefit administration systems or other Human Capital Management platforms (HCM)
  • Experience with HRIS and/or HCM system administration and configuration is a homerun!!!
  • Experience with carrier files (or EDI in general) is also ideal
  • Excellent communication skills (especially related to technology), both written and verbal, with the ability to self-manage and manage multiple priorities
  • Demonstrated ability to partner with other Businessolver functional areas to deliver a seamless experience for the customer
  • High comfort level interacting with external clients and the ability to resolve conflicts (with both internal and external partners)
  • Natural ability to build and maintain relationships as well as being a natural collaborator and team player
  • Keen attention to detail - you must pay crazy attention and have a relentless focus on QUALITY!!!
  • Ability to maintain grace under pressure – especially during the busy season
Benefits
  • This role is eligible to participate in the annual bonus incentive plan.
  • Comprehensive benefits package available (viewable online).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ExcelVLOOKUPCSVconcatenationpivot tablesbenefit administration systemsHRISHCMcarrier filesEDI
Soft skills
communicationself-managementmulti-priority managementconflict resolutionrelationship buildingcollaborationattention to detailgrace under pressureclient interactionteam player
Certifications
Bachelor’s Degree