Global Benefits Manager

Business Wire

Global Benefits Manager overseeing strategy, design, and analysis of global benefits programs for Business Wire. Ensuring compliance, operational excellence, and high-impact programs across multiple regions while leading the benefits team.

Posted 6/23/2026full-timeSan Francisco • California • 🇺🇸 United StatesSeniorLead💰 $135,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Manage global benefits and leave programs, including health & welfare benefits, 401(k) retirement plans, and wellbeing initiatives, ensuring ongoing administration, compliance, and vendor performance
Provide day-to-day oversight of benefits administration, including directing team activities, monitoring service delivery, and ensuring high-quality employee experience
Provide direction, oversight and mentorship for the Benefits team by supporting a cooperative atmosphere and promoting a culture of high performance, accountability, constructive dialogue, collaborative problem-solving
Ensure clear, proactive, and empathetic communication of benefits programs and changes to employees, managers, and stakeholders at all levels
Exercise sound judgment in the administration of benefits and leave programs, particularly when handling sensitive or complex employee situations
Stay current on federal, state, and international regulations and market trends to ensure compliance and competitiveness across all geographies
Own and optimize Workday Benefits functionality, including testing, audits, and ongoing system enhancements
Lead end-to-end Open Enrollment process, including vendor coordination, employee communications, testing, and post-enrollment audits
Manage and analyze benefits data, including enrollment, utilization, and cost trends; provide actionable insights and recommendations to leadership
Conduct regular audits and reconciliations to ensure accuracy of benefits administration, payroll integration, and vendor billing
Perform financial and cost-benefit analysis for new and existing programs; evaluate ROI and recommend improvements
Manage relationships with benefits vendors and brokers, including performance oversight, renewals, and service delivery
Serve as a subject matter expert, advising HRBPs, managers, and employees on benefits and leave programs
Drive continuous improvement by identifying process gaps, conducting root cause analysis, and implementing scalable solutions
Support internal and external audits; manage remediation plans and ensure timely resolution of findings
Partner cross-functionally to ensure seamless integration of benefits with payroll, HRIS, and broader People programs
Assist with Total Rewards programs including Annual Merit & Bonus Programs, and Radford Surveys

Requirements

What you’ll need

8–10+ years of progressive experience in global benefits and leave administration, including team leadership and people management
Bachelor’s degree or equivalent experience; PHR/SHRM certification preferred
Experience with Workday Benefits (e.g., Open Enrollment, life events, integrations); configuration and reporting capabilities are a plus
Proven experience managing global benefits programs across multiple regions (e.g., US, EMEA, APAC)
Deep knowledge of leave of absence programs and applicable regulations (e.g., FMLA, ADA, state and international leave laws)
Strong leadership and people management skills, with the ability to coach, develop, and motivate team members
Exceptional communication skills, with the ability to convey complex information clearly and with empathy to diverse audiences
Demonstrated sound judgment and discretion, particularly when managing sensitive or confidential employee matters
Strong analytical and financial acumen with advanced Excel skills (e.g., modeling, pivot tables, data analysis)
Proven ability to manage vendors and influence stakeholders at all levels of the organization
Strong project management skills with the ability to manage multiple priorities and meet tight deadlines
High level of initiative, problem-solving capability, and attention to detail
Customer service-oriented mindset with a focus on delivering a positive and supportive employee experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

benefits administrationleave administrationfinancial analysisdata analysisExcelOpen Enrollmentvendor managementcompliancecost-benefit analysisroot cause analysis

Soft Skills

leadershippeople managementcommunicationjudgmentproblem-solvingattention to detailcustomer servicecoachingcollaborationinitiative

Certifications

PHRSHRM certification