Business Wire

Operations

• The Technology Operations Manager provides leadership and oversight for operational technology services, with responsibility for driving long-term platform strategy while ensuring the effective execution of daily operations.
• Support a technology ecosystem that includes AWS-based platforms, distributed data center environments, enterprise applications, and SaaS operational systems.
• Oversee the stability and performance of cloud and on-premises environments, leading application support and operational response processes.
• Direct service delivery and technical operations teams, enabling scalable infrastructure for engineering initiatives.
• Manage enterprise network and database services, partnering closely with stakeholders across technology and business functions to support organizational objectives.

Technology Operations Manager

Database Administrator

• Work as a member of the DBA team, primarily partnering with the Application Development teams to provide guidance, troubleshooting and optimization for in-house applications
• Perform DBA Duties such as responding to requests for database support, monitoring database availability, performing backups, managing user access, participating in failover testing, and other normal activity
• Document the database environment using industry standard diagramming techniques showing application/database dependencies. Additionally, you will be creating a data dictionary and documenting data mappings between disparate data sources
• Perform DDL and application code reviews for functionality related to a database
• Understand programming language (python, java, similar) and make informed design suggestions for efficient and logical use of the data and of database resources
• Provide high-end technical DBA support within a variety of Operating Environments (OE) while also supporting/assisting software development and operational teams with database definition, structure, long-range requirements, operational guidelines, and security/integrity controls according to industry best practices
• Help Design and implement a new Database dependent application, planning for minimal migration downtime and resiliency
• Troubleshoot and resolve issues across database and application tiers
• Independently analyze, solve, and correct issues in real time, providing problem resolution
• Work closely with L1/L2/L3 support teams to proactively identify and resolve issues
• Participate in 24x7 on-call rotation

Senior Database Administrator

Sales Development Rep

• Nurtures, maintains and cultivates customer relationships and success from existing and newly created transactional/non-contract accounts.
• Maintains a daily activity of 50-75 calls for prospective clients that include first outreach and continued strategic targeting of said accounts to onboard as a new client.
• Contacts customers through telephone, email, and social media to convey knowledge and position yourself as a resource and expert within investor relations, financial reporting, public relations, marketing, and corporate communications industries.
• Field incoming emails and phone calls from prospective clients. This includes but is not limited to queries on pricing, billing/collection matters, general product information and other related questions
• Develops thorough knowledge of the industry, our products and services, as well as those of our competitors.
• Effectively communicates the value proposition and ROI of Business Wire products and services.
• Maintains accurate records of all sales activities, including sales calls, meetings, opportunities, emails, social outreach, in Salesforce CRM.
• Maximizes results by satisfying multiple buyers in an organization and systematically address conflicting needs of multiple buyer influencers.
• Works collaboratively in a group setting to achieve shared results.
• Research prospects and identifies stakeholders in order to generate interest and create rapport.
• Manages expectations and overcomes objections in an effective manner.

Sales Development Representative

DevOps Engineer

• Dive deep into transforming our IaC to support cross region resilient AWS infrastructure.
• Develop and maintain Infrastructure as Code (Terraform), ensuring reusable modules, environment consistency, and automated provisioning of AWS infrastructure.
• Operate and support Kubernetes (EKS) platforms, including cluster lifecycle management, workload deployment, scaling, and container runtime best practices.
• Design, implement, and operate standardized CI/CD platforms using GitHub Actions and GitOps tooling (ArgoCD), supporting multi-environment deployments, rollback, and automation.
• Implement GitOps deployment patterns and declarative configuration management.
• Partner with engineering teams to integrate deployment standards into the application lifecycle.
• Produce and maintain documentation and usage standards.
• Provide technical mentorship and guidance on DevOps tooling and practices.
• Participate in on-call rotation as required.

Senior DevOps Engineer

Systems Engineer

• Provide hands-on development and support for Oracle EBS R12, including Finance modules such as GL, AP, FA, AR, CM, Revenue Recognition and others.
• Orchestrate and communicate rollout of software and process improvements. Develop solutions that meet business requirements via analysis and design activities.
• Gather and document project business requirements under direction of Finance team leads.
• Manage and implement finance process improvement projects across multiple EBS modules as well as system upgrade projects including Oracle Technical Assistance Request (TAR) resolution.
• Develop and execute test plans; Coordinate with end users and developers to perform unit, system, and regression testing.
• Provide production support and implement enhancements for existing financial applications across Finance’s application portfolio as well as integrations between EBS and other systems such as Esker Invoice Delivery.
• Support month-end, quarter-end, and year-end financial close processes, including ledger balancing, reconciliation, and FSG reporting.
• Troubleshoot and resolve issues; liaise with Oracle Support and internal technical team as needed.
• Partner with GRC function to establish, test and document key application controls and ensure SOX compliance.
• Proactively identify opportunities to enhance and automate financial and accounting processes and work with Finance team leads to prioritize.
• Work closely with business stakeholders to prioritize system improvement initiatives and play the key role of solution architect and project lead.
• Communicate process of projects and initiatives and provide status updates to stakeholders across Finance and IT.

Senior Business Systems Analyst, EBS

• Primary responsibility and contact for membership applications and account setup.
• Field incoming emails and phone calls from prospective and existing clients. Includes but not limited to providing cost estimates, and assisting with billing/collection queries, product information and other general questions.
• Researches prospects and identifies stakeholders to generate interest and create rapport.
• Effectively communicates the value proposition and ROI of Business Wire products and services.
• Maintains accurate records of all sales activities, including sales calls, meetings, opportunities, emails and social outreach in Salesforce/HubSpot CRMs.
• Nurtures, maintains and cultivates customer relationships and success from existing and newly created transactional/non-contract accounts.
• Keeping current with PR and Investor relations industry trends.
• Contacts customers through telephone, email, and social media to convey knowledge and position yourself as a resource and expert within investor relations, financial reporting, public relations, marketing, and corporate communications industries.
• Develops thorough knowledge of the industry, our products and services, as well as those of our competitors.
• Maximizes results by satisfying multiple buyers in an organization and addressing conflicting needs of multiple buyer influencers. Understanding the customer’s business and providing solutions to meet their needs.
• Manages expectations and overcomes objections in an effective manner.
• Assist as needed with Business Wire general office items, company events including media breakfasts, client visits and client lunch & learn meetings.
• Works collaboratively in a group setting to achieve shared results.

Sales Development Representative – French Speaking

• Manage the full database lifecycle: initial installation and configuration of database technologies, deployment of engineered system design solutions, daily operations, administration, upgrades, and management of database technologies
• Provide high-end technical DBA support within a variety of Operating Environments (OE) while also supporting/assisting software development and operational teams with database definition, structure, long-range requirements, operational guidelines, and security/integrity controls according to industry best practices
• Propose and implement enhancements to improve performance and reliability within the supported IT environments
• Install, configure, upgrade, and patch Oracle EBS environments including both database and application tiers
• Manage EBS concurrent managers, workflows, and patch application
• Troubleshoot and resolve issues across database and application tiers
• Provide subject matter expertise in performance tuning and administration. Analyze and tune SQL and Oracle EBS
• Perform DDL code reviews and application code reviews for functionality related to a database
• Independently analyze, solve, and correct issues in real time, providing problem resolution
• Work closely with L1/L2/L3 support teams to proactively identify and resolve issues
• Participate in 24x7 on-call rotation