Business Wire

Technical Product Manager

• Champion our customers, identify customer pain points and new product opportunities, make decisions on product features and functionality, solve challenging problems, influence design and architecture, and turn ideas into customer delight.
• Develop product enhancement requirements, from conceptualization through user story development and user acceptance testing.
• Own and drive the product vision utilizing experience to solve problems and improve the customer experience based on customer needs and goals.
• Bring people together and collaborate across the organization with design, engineering, marketing, sales, and customer support teams to drive clarity and alignment, build consensus, make decisions, help define, prioritize and push forward the product roadmap.
• Dive into analytics and available data to define successful KPIs, monitor progress, identify opportunities and unveil trends
• Research competitive products and industry trends.
• Improve processes; we are constantly learning and improving, and making our product development process more effective.

Manager

• Manage global benefits and leave programs, including health & welfare benefits, 401(k) retirement plans, and wellbeing initiatives, ensuring ongoing administration, compliance, and vendor performance
• Provide day-to-day oversight of benefits administration, including directing team activities, monitoring service delivery, and ensuring high-quality employee experience
• Provide direction, oversight and mentorship for the Benefits team by supporting a cooperative atmosphere and promoting a culture of high performance, accountability, constructive dialogue, collaborative problem-solving
• Ensure clear, proactive, and empathetic communication of benefits programs and changes to employees, managers, and stakeholders at all levels
• Exercise sound judgment in the administration of benefits and leave programs, particularly when handling sensitive or complex employee situations
• Stay current on federal, state, and international regulations and market trends to ensure compliance and competitiveness across all geographies
• Own and optimize Workday Benefits functionality, including testing, audits, and ongoing system enhancements
• Lead end-to-end Open Enrollment process, including vendor coordination, employee communications, testing, and post-enrollment audits
• Manage and analyze benefits data, including enrollment, utilization, and cost trends; provide actionable insights and recommendations to leadership
• Conduct regular audits and reconciliations to ensure accuracy of benefits administration, payroll integration, and vendor billing
• Perform financial and cost-benefit analysis for new and existing programs; evaluate ROI and recommend improvements
• Manage relationships with benefits vendors and brokers, including performance oversight, renewals, and service delivery
• Serve as a subject matter expert, advising HRBPs, managers, and employees on benefits and leave programs
• Drive continuous improvement by identifying process gaps, conducting root cause analysis, and implementing scalable solutions
• Support internal and external audits; manage remediation plans and ensure timely resolution of findings
• Partner cross-functionally to ensure seamless integration of benefits with payroll, HRIS, and broader People programs
• Assist with Total Rewards programs including Annual Merit & Bonus Programs, and Radford Surveys

Global Benefits Manager

Full-stack Engineer

• Contribute to the design, development, and maintenance of Business Wire’s frontend web applications, backend APIs, and the press release processing system.
• Create and maintain technical documentation, including system design, APIs, usage guidelines, and best practices.
• Collaborate with product managers, designers, infrastructure teams, and other stakeholders to develop complex applications.
• Perform code reviews to ensure code quality, adherence to coding standards, and maintainability.
• Identify and address performance bottlenecks across the entire application.
• Provide operational development support to the website support team.
• Identify architecture, design, and operational improvements to existing applications.
• Write unit and integration tests and ensure the delivery of reliable and robust software.
• Mentor and support junior team members.

Senior Software Engineer, Full Stack

Security Engineer

• Develop and maintain cybersecurity and GRC strategy and long-term roadmap, with the goal of enhancing overall strategy in alignment with business objectives.
• Make continuous improvements to our security strategies to protect critical assets and data.
• Provide strategic decision-making and problem-solving to navigate complex security and regulatory landscapes.
• Manage a comprehensive Governance, Risk, and Compliance program in support of corporate audits, client assessments, and regulatory standards such as PCI DSS, SOC 2, and ISO 27001; ensure that our company meets all internal and external audit requirements.
• Conduct regular risk assessments and periodic penetration testing and vulnerability assessments to identify and mitigate potential threats to the organization's infrastructure, applications, and data.
• Manage the timely creation and dissemination of security-related communications including security awareness and training announcements, security compliance policies and processes, security alerts, and event messaging.
• Provide oversight in maintaining a successful collaborative relationship with our external cyber defense partner, including evaluation of service delivery performance and in alignment with BW’s cybersecurity priorities.
• Provide strategic leadership during cybersecurity incidents, coordinating with IT, Legal, HR, Privacy, Communications, and other stakeholders, and act as executive-level point-of-contact.
• Offer senior-level guidance in developing and improving cybersecurity governance programs, policies, standards, and secure architecture guidelines.
• Oversee enterprise cybersecurity risk assessments and ensure corrective actions are prioritized and implemented effectively; provide direction for privacy and data protection initiatives.
• Provide leadership, guidance, and mentorship to cybersecurity and GRC team members, drive strong performance across all initiatives and support individual and team development.
• Act as a trusted advisor to senior leadership on cybersecurity risk, architecture decisions, and strategic measures.
• Use metrics to evaluate and track effectiveness of security, governance, and compliance initiatives.
• Leverage exceptional communication skills to translate technical requirements into actionable business solutions.

Cybersecurity Director

Operations

• The Technology Operations Manager provides leadership and oversight for operational technology services, with responsibility for driving long-term platform strategy while ensuring the effective execution of daily operations.
• Support a technology ecosystem that includes AWS-based platforms, distributed data center environments, enterprise applications, and SaaS operational systems.
• Oversee the stability and performance of cloud and on-premises environments, leading application support and operational response processes.
• Direct service delivery and technical operations teams, enabling scalable infrastructure for engineering initiatives.
• Manage enterprise network and database services, partnering closely with stakeholders across technology and business functions to support organizational objectives.

Technology Operations Manager

Database Administrator

• Work as a member of the DBA team, primarily partnering with the Application Development teams to provide guidance, troubleshooting and optimization for in-house applications
• Perform DBA Duties such as responding to requests for database support, monitoring database availability, performing backups, managing user access, participating in failover testing, and other normal activity
• Document the database environment using industry standard diagramming techniques showing application/database dependencies. Additionally, you will be creating a data dictionary and documenting data mappings between disparate data sources
• Perform DDL and application code reviews for functionality related to a database
• Understand programming language (python, java, similar) and make informed design suggestions for efficient and logical use of the data and of database resources
• Provide high-end technical DBA support within a variety of Operating Environments (OE) while also supporting/assisting software development and operational teams with database definition, structure, long-range requirements, operational guidelines, and security/integrity controls according to industry best practices
• Help Design and implement a new Database dependent application, planning for minimal migration downtime and resiliency
• Troubleshoot and resolve issues across database and application tiers
• Independently analyze, solve, and correct issues in real time, providing problem resolution
• Work closely with L1/L2/L3 support teams to proactively identify and resolve issues
• Participate in 24x7 on-call rotation

Senior Database Administrator

Sales Development Rep

• Nurtures, maintains and cultivates customer relationships and success from existing and newly created transactional/non-contract accounts.
• Maintains a daily activity of 50-75 calls for prospective clients that include first outreach and continued strategic targeting of said accounts to onboard as a new client.
• Contacts customers through telephone, email, and social media to convey knowledge and position yourself as a resource and expert within investor relations, financial reporting, public relations, marketing, and corporate communications industries.
• Field incoming emails and phone calls from prospective clients. This includes but is not limited to queries on pricing, billing/collection matters, general product information and other related questions
• Develops thorough knowledge of the industry, our products and services, as well as those of our competitors.
• Effectively communicates the value proposition and ROI of Business Wire products and services.
• Maintains accurate records of all sales activities, including sales calls, meetings, opportunities, emails, social outreach, in Salesforce CRM.
• Maximizes results by satisfying multiple buyers in an organization and systematically address conflicting needs of multiple buyer influencers.
• Works collaboratively in a group setting to achieve shared results.
• Research prospects and identifies stakeholders in order to generate interest and create rapport.
• Manages expectations and overcomes objections in an effective manner.

Technical Product Manager

Global Benefits Manager

Senior Software Engineer, Full Stack

Cybersecurity Director

Cybersecurity Director

Technology Operations Manager

Senior Database Administrator

Sales Development Representative