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Sales Development Representative – French Speaking
Business Wire. Primary responsibility and contact for membership applications and account setup.
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Primary responsibility and contact for membership applications and account setup.
- Field incoming emails and phone calls from prospective and existing clients. Includes but not limited to providing cost estimates, and assisting with billing/collection queries, product information and other general questions.
- Researches prospects and identifies stakeholders to generate interest and create rapport.
- Effectively communicates the value proposition and ROI of Business Wire products and services.
- Maintains accurate records of all sales activities, including sales calls, meetings, opportunities, emails and social outreach in Salesforce/HubSpot CRMs.
- Nurtures, maintains and cultivates customer relationships and success from existing and newly created transactional/non-contract accounts.
- Keeping current with PR and Investor relations industry trends.
- Contacts customers through telephone, email, and social media to convey knowledge and position yourself as a resource and expert within investor relations, financial reporting, public relations, marketing, and corporate communications industries.
- Develops thorough knowledge of the industry, our products and services, as well as those of our competitors.
- Maximizes results by satisfying multiple buyers in an organization and addressing conflicting needs of multiple buyer influencers. Understanding the customer’s business and providing solutions to meet their needs.
- Manages expectations and overcomes objections in an effective manner.
- Assist as needed with Business Wire general office items, company events including media breakfasts, client visits and client lunch & learn meetings.
- Works collaboratively in a group setting to achieve shared results.
Requirements
What you’ll need- Previous experience providing excellent customer service in a fast-paced environment
- Strong interpersonal skills and ability to develop relationships with clients across an organizational hierarchy, including executive/C-level.
- Excellent written and verbal communication skills, including presentation skills.
- Proficient in verbal communication and written communication
- Exceptional time management skills displaying the ability to manage multiple tasks with strict attention to detail.
- Resilience, perseverance, and the ability to overcome objections a must.
- Self-disciplined, organized and ambitious with the ability to consistently hit daily and monthly objectives.
- Understanding and ability to communicate at a high level with professionals in investor relations, financial reporting, public relations, marketing, and corporate communications preferred.
- BA/BSc degree, or international equivalent, preferred.
- 1 year of sales experience preferred.
- Proficiency with Salesforce.com and HubSpot preferred and business applications including Microsoft Office.
- Experience working with EMEA accounts a plus
- Candidate Must speak French fluently
- Candidate must be able to work the hours of Monday to Friday 4:00 AM EST to 12:30 PM EST
Benefits
Comp & perks- Ability to work remotely
- Excellent health benefits that begin on your first day of employment
- $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources
- 401(k) plan with generous company match.
- PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencecustomer servicetime managementrelationship developmentcommunication skillspresentation skillsobjection handlingdetail orientationfluency in French
Soft Skills
interpersonal skillsself-disciplineorganizationambitionresilienceperseverancecollaborationproblem-solving
Certifications
BA/BSc degree